Project Manager

Project Manager

Location: Onsite, Hyderabad, India (IST) with34hours overlap with US Eastern Time

Website:

AboutDataSkateDigital

DataSkateDigital is a next-generation integration and automation company specializing in MuleSoft, Boomi, Salesforce, and API-led modernization. We connect people, platforms, and possibilities to accelerate digital transformation through specializedintegrationtalent and solutions.

Role Summary

Own delivery for projects we run directly and for consultants embeddedatclient/vendor teams. Plan capacity,identifyand clear blockers, keep timelines and scope honest, and publish clear weekly reporting. Draft SOWs/proposals and coordinate approvals. Operate comfortably in a systems integrator environment where resources split time across multiple customer projects.

Key Responsibilities

Delivery management (DataSkate-owned projects)

• Plan and run sprints/iterations; manage tasks, milestones, and Gantt views in Zoho Projects.
• Track scope, timelines, dependencies, and burn versus budget;maintainRAID logs and change controls.
• Lead ceremonies: standups, sprint planning, reviews, retrospectives; ensure release readiness and demo prep.
• Enforce SOW/PO compliance; coordinate change requests and approvals.
• Collaborate with client stakeholders to secure/renew environment and app access (VPN, credentials), vendor onboarding, and approvals; own an access checklist with owners and ETAs.
• Work with business/SMEs to clarify requirements and acceptance criteria and to coordinate non-technical dependencies (test data, UAT users, sandbox refreshes, change approvals); document decisions and assumptions.
• Maintain a stakeholder/contact map (RACI) across client IT/SecOps/Procurement and vendors; run a clear communications cadence and response-time SLAs for decisions and escalations.

Staffing & consulting placements (resources at client/vendor teams)

• Track consultant tasks in client tools (Zoho Projects, Jira, ServiceNow, Asana) with clear owners, estimates, and due dates.
• Monitor performance versus client SLAs/KPIs; run weekly 1:1s; capture feedback and action plans.
• Operate an escalation matrix with response/resolution SLAs; document actions and follow through.
• Ensure consultants meet vendor/client expectations ondeliveryquality, communication, and timelines.
• Manage timesheets/approvals; forecast roll-offs/backfills and bench continuity.

Commercial support (SOWs & proposals)

• Draft/refine SOWs, proposals, and change orders using approved templates and clause libraries.
• Build proposal inputs: scope, assumptions, milestones, estimates, staffing plans, and timelines.
• Coordinate redlines and approvals with Sales, Delivery, Finance, and Legal through signature.

Capacity planning & resource management

• Publish a rolling 68 weekcapacity plan; trackutilization, forecast roll-offs/backfills, and bench coverage.
• Align allocations across multiple concurrent customer projects; flag conflicts early with options.
• Trigger hiring/contracting requests with clear role definitions, start dates, and onboarding needs.

Blockers & risk management

• Identifyblockers early (access, environments, dependencies, decisions) and drive resolution.
• Maintain a live risk register with owner, impact, and mitigation; escalate within agreed SLAs.

Reporting & governance

• Publish weekly status reports (R/Y/G health, timeline, risks/issues, actions/owners/ETAs).
• Prepare client-ready PPTs for governance calls;maintaindashboards in Zoho Projects and Google Sheets.
• Coordinate timesheets, approvals, and invoicing triggers with People Ops and Finance.

Success Metrics (First 90 Days)

• Weekly R/Y/G status live for all engagements; no surprise slippages.
• 95% on-time timesheet submission for staffed resources; zero unapproved scope creep.
• Capacity plan published bi-weekly; variance from plan 10%.
• Standard SOW drafttointernal approval 1business days.

Qualifications

• 57 years in project management/coordination within IT services ora systemsintegrator.
• Hands-on with Zoho Projects (tasks, Gantt, resourceutilization, timesheets) and strong Google Sheets/Slides skills.
• Proven experience with SOWs/proposals and multi-project resource planning.
• Solid agile delivery fundamentals; confident running ceremonies end-to-end.
• Clear written/spoken communication; dependable follow-through across clients and vendors.

Tools

Zoho Projects (primary), Google Workspace (Docs/Sheets/Slides/Drive), Slack, Notion/Confluence, e-signature tools; client tools such as Jira, Asana, or ServiceNow as needed.