Project Manager

About Us: Them Consulting is a leading UI/UX design and product innovation firm, specializing in digital transformation for BFSI clients - from large enterprise banks to fintech disruptors. Our work spans research, strategy, experience design, and development support. As we grow, were building a team thats sharp, accountable, and collaborative.

Working Model: Onsite

Location: Gurugram

Days: Monday to Friday

Timings: 9:30AM 6:30 PM

Budget: 7-8 LPA (based on experience and current CTC)

Experience: 2-5 years

Role Overview: Were looking for a Project Manager who thrives in fast-paced, high-accountability environments. Youll own project delivery end-to-end - managing scope, timelines, and client relationships, while driving internal team alignment across design and tech functions.

Key Responsibilities:

Project Ownership & Delivery

• Manage multiple parallel UI/UX projects across clients ensuring timely delivery, quality, and budget adherence
• Own project scope and milestones with clarity and discipline
• Track progress through detailed plans, status reports, and sprint cadences
• Familiarity with sprint-based delivery processes and real-world product lifecycle stages

Client & Stakeholder Management

• Act as the face of Them Consulting to the client for project execution
• Understand client business goals, manage expectations, and proactively flag scope shifts
• Conduct regular check-ins, retros, and review meetings

Team Leadership & Coordination

• Collaborate with designers, researchers, and developers to move work forward
• Work with Design Managers, Tech Leads, and the PMO to ensure daily coordination
• Ensure smooth onboarding, task assignments, and resolution of blockers
• Be a people-first collaborator who navigates challenges with empathy and composure

Documentation & Tools

• Maintain clean documentation: SoWs, BRDs, MOMs, project dashboards, and timelines
• Use PM tools like Jira, Trello, ClickUp, or Notion (were flexible but expect rigor)

Risk Management & Escalation Handling

• Anticipate delays, misalignments, or delivery issues - and fix them before they become problems
• Escalate critical matters with solutions, not just problems

Who We're Looking For

• 25 years of experience managing digital/UX/design projects (preferably BFSI or enterprise clients) Proven ability to handle multiple workstreams with cross-functional teams
• Strong written and verbal communication - confident with clients and senior stakeholders
• Process-oriented yet flexible; able to balance structure with adaptability
• Sharp on documentation, detail-tracking, and proactive follow-ups
• Prior agency or consulting experience is a plus
• Knowledge of UX design lifecycle is a strong advantage
• Immediate joiners preferred - were looking to onboard quickly for ongoing and upcoming project mandates. Immediate Joiners

What Success Looks Like:

• Projects delivered on time and to spec, with minimal escalations
• Happy clients who feel heard and guided
• A motivated team that knows what to do and when
• PMO and leadership feel confident in your execution

Skills & Tools:

• Certifications like PMP, Prince2, or Scrum Master (not mandatory)
• Understanding of BFSI, fintech, or regulatory environments
• Exposure to tools like Figma, Miro, or UXPin (for coordination, not design)

Why Join Us At Them Consulting:

We dont do cookie-cutter work. Youll work on high-impact projects that shape user experiences in Indias most dynamic sector - financial services. If youre someone who thrives on ownership, clarity, and collaboration, wed love to meet you.