Project Manager

Job Title: Project Manager Software Delivery

Location: Pune

Experience: 6+ years

Employment Type: Full-time

Role Summary

• We are looking for aProject Manager to ownend-to-end project planning, execution, quality governance, support operations, and delivery continuity across software projects. The role requires strong control overtask planning, code quality, performance metrics,supportSLAs, escalations, and SOW governance .

Key Responsibilities

• Plan and manage projects with cleartask breakdowns, timelines, and milestones
• Ensureon-time delivery whilemaintaininghigh code quality and performance standards
• Monitor and reportdelivery, quality, and SLA metrics
• Ensuresupport tickets are assigned based on priority and SLAs , with balanced workload across resources
• Trackresource performance andutilization , driving accountability and improvement
• Act as theprimary escalation point for delivery, quality, and support issues
• Ensurevalid SOW coverage and initiaterenewal or new SOW requests at least one month before expiry
• Communicate project status, risks, and mitigation plans to stakeholders

Required Skills & Experience

• 6+ years of experience inIT Project Management / Software Delivery
• Strong knowledge ofSDLC, Agile / Hybrid delivery models
• Experience managingengineering and support teams
• Hands-on experience withJIRA, Azure DevOps, or similar tools
• Strong stakeholder communication and escalation handling skills

• Success Measures
• On-time delivery and predictable releases
• Code quality and reduced defect leakage
• SLA adherence and balanced resourceutilization
• Zero delivery disruption due to SOW expiry