Project Manager

About GreyLabs AI:

GreyLabs AI stands at the forefront of speech analytics, delivering cutting-edge solutions to empower large BFSI enterprises. Our platform transforms call recordings from contact centres into actionable insights that enhance agent performance, elevate customer experiences, and drive operational efficiency. Were dedicated to redefining how businesses engage and support their customers.

Position Description:

Were looking for an experienced and driven IT Project Manager to join our ambitious team at GreyLabs AI. In this role, youll oversee projects for some of the worlds leading financial institutions, ensuring efficient delivery, seamless integration, and superior client satisfaction. If you have a passion for technology and thrive in dynamic environments, youll find the perfect fit with us.

Experience: 3-6 years

Key Responsibilities:

Develop, execute, and communicate comprehensive project plans aligned with client goals and GreyLabs AI's standards.

Track project tasks diligently, assign responsibilities, and ensure transparent communication with all stakeholders.

Manage project timelines and hold internal and external teams accountable for deliverables.

Monitor deliverable quality and enforce adherence to our standard processes.

Effectively prioritise tasks and manage evolving priorities to meet project objectives.

Maintain up-to-date project status reports to drive clarity and transparency across all milestones.

Requirements:

Education: Bachelors degree in Computer Science, Information Technology, or a related field.

Experience: 2 to 5 years in project management, ideally in technology-driven environments.

Technical Skills: Proficiency with Agile methodologies; experience in BFSI or startup settings is an advantage.

Competencies: Exceptional organisational skills, keen attention to detail, and a proactive approach to problem-solving.

Communication: Strong verbal and written communication skills, capable of interacting with clients and internal teams effectively.

Additional Qualifications: An MBA degree or experience in a startup is a plus, showcasing adaptability and a business-driven mindset.

Why Join GreyLabs AI?

As part of GreyLabs AI, youll play a pivotal role in shaping the future of speech analytics in the BFSI industry.

Our team is passionate about leveraging technology to make an impactful difference, and we are eager to welcome a new member who shares our drive. Join us to innovate, take on new challenges, and help redefine industry standards.

If youre a motivated IT Project Manager with a strong technical acumen and a drive to deliver exceptional results, wed love to hear from you!