Project Manager
American Express
4 - 7 years
Gurugram
Posted: 24/05/2025
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
This role supports the AI and Transformation program management across Finance and Global Technology and Enterprise Solutions. The Project Manager may be assigned to one or more projects related to implementation of AI across finance processes, the planning and deployment of new platform features/business processes, as well as transformation programs. The role has accountability for project planning and project execution to help efficiently deliver our AI strategy, systems roadmap, and transformation initiatives.
What You’ll Do on a Typical Day
• Define & maintain project plans for AI implementation, transformation initiatives, and new platform deployments across finance processes, including milestones, schedules, and timely task completion.
• Partner with business stakeholders to gather requirements, design workflows, rollout plans & phases – including pilots. Translate technical requirements into business terms.
• Document and manage dependencies, risks, issues, and ensure successful deployment of AI solutions, transformation programs, and new platforms.
• Manage communication plans and provide regular status updates to stakeholders.
• Analyze stakeholders and manage expectations across multiple levels.
• Collaborate with global teams to ensure project alignment on scope and timelines.
• Lead requirements gathering sessions and represent project status in steering committees.
• Identify and proactively mitigate risks/obstacles to project success.
• Coordinate project meetings, distribute notes/action items, and drive accountability.
• Develop test plans and coordinate user acceptance testing.
• Contribute to continuous improvement of project management processes.
• Adapt seamlessly to changing priorities, making project adjustments promptly.
• Build relationships with decision makers to ensure sponsor and end-user satisfaction.
What We’re Looking For
• Project Management Certification or equivalent, 4-7 years of project management experience.
• Knowledge of finance processes and systems.
• Proven ability in a complex, global, and changing environment.
• Excellent communication skills to engage across multiple levels.
• Strong time management, multitasking, and attention to detail.
• Fast learner able to adapt and prioritize effectively.
Location
Gurgaon, India
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
About Company
American Express (Amex) is a globally recognized financial services company headquartered in New York City, USA. Founded in 1850, it is best known for its credit cards, charge cards, and traveler’s cheques. American Express serves individual and corporate clients, offering a range of products, including premium cards, banking services, and travel-related benefits. The company is known for its strong focus on customer service, rewards programs, and financial solutions tailored to meet the needs of its diverse clientele. Amex is a leader in the payments industry, facilitating secure and seamless transactions worldwide.
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