Project Coordinator – Operations

House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals. We are hiring on behalf of one of our key US based client - a globally recognized service provider of flexible and scalable outsourced warehousing solutions, designed to adapt to the evolving demands of todays supply chains.

We are hiring for a globally recognized U.S. based service provider that delivers warehousing solutions designed to meet the dynamic needs of todays supply chains.

Job Description: Project Coordinator Operations

Location: GCC, Chennai

Experience Required: 2 5 years

Department: Operations

Role Summary

The Project Coordinator will support the Operations PMO by capturing, updating, and maintaining real-time project data in Smartsheet, enabling accurate tracking of milestones, risks, dependencies, and deliverables. This role plays a key part in ensuring project visibility, data accuracy, and timely reporting across supply chain initiatives.

Key Responsibilities

Project Coordination & Tracking

• Capture real-time project updates from project managers, operations teams, and stakeholders.
• Maintain and update project plans, trackers, timelines, and dashboards in Smartsheet.
• Track milestones, dependencies, action items, risks, and issues across multiple projects.

PMO Support

• Support PMOs with accurate and up-to-date project data to enable effective governance and decision-making.
• Assist in preparing weekly/monthly project status reports, dashboards, and management presentations.
• Ensure adherence to PMO standards, templates, and reporting cadence.

Operational Alignment

• Coordinate with operations teams (warehousing, transportation, technology, analytics, etc.) to gather progress updates.
• Follow up on pending actions and highlight delays, risks, or deviations from plan.
• Support change tracking and documentation of scope, timelines, and deliverables.

Data Accuracy & Governance

• Ensure data integrity, version control, and consistency across Smartsheet trackers.
• Maintain documentation repositories and audit trails for project updates.
• Support internal audits and reviews related to project reporting.

Continuous Improvement

• Identify gaps in project tracking and suggest improvements to PMO reporting processes.
• Support automation and optimization of Smartsheet workflows and alerts.

Required Qualifications & Skills

Education

• Bachelors degree in Business Administration, Operations, Engineering, or related field.

Experience

• 25 years of experience in project coordination, PMO support, or operations tracking.
• Prior experience in Supply Chain, Logistics, Warehousing, or GCC environments preferred.

Technical Skills

• Hands-on experience with Smartsheet (mandatory).
• Proficiency in MS Excel, PowerPoint, and project tracking tools.
• Exposure to project management tools (MS Project, Jira, Asana, or similar) is a plus.

Soft Skills

• Strong attention to detail and data accuracy.
• Excellent coordination and follow-up skills.
• Ability to work with multiple stakeholders and projects simultaneously.
• Clear written and verbal communication skills.