Project Analyst 2 – P2P Systems Operations (Chennai)

The Projects Analyst 2 is a business analyst / Functional support professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data with respect to Oracle ERP System. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities:

• The SADU Analyst is responsible having a good understanding of apps support procedures and concepts and basic knowledge of other technical areas to maintain, identify and define enhancements to existing applications and their operating environments; thus making recommendations for improvements.
• Work closely with business stakeholders and users to gather requirements and coordinate with development team for implementation.
• Provide day-to-day functional support and troubleshooting root causes of issues for Oracle AP, OCR and other financial modules.
• Take ownership of issues and work with business users and development team to find resolutions.
• Maintain and modify configuration of Oracle modules.
• Analyzes existing system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Formulates and defines scope and objectives for changes through research and fact-finding combined with a basic understanding of business systems and industry standards; documents requirements.
• Partners with appropriate development and production support areas.
• Participates in validation and testing activities.
• Applies good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures.
• Has limited but direct impact on the business through quality of activities provided; impacts team and closely related teams.
• Exchanges ideas and information in a concise and logical manner.
• Performs other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum 5+ years relevant experience with Oracle EBS R12 Financials modules
• Should have good exposure to AP, OCR and Invoice ingestion
• Should have good exposure to data archival and disposal activities.
• Should have worked in at least 2 data migration and disposal programs.
• Must be an effective communicator
• Participation in some process improvements.
• Be able to work under pressure
• Analytical and troubleshooting skills.
• Knowledge in banking applications and server infrastructure
• Good interpersonal and communication skills, great teammate

Education:

• Bachelor’s/University degree or equivalent experience