Program Specialist

Position: Academic Coordinator

Location: Gurgaon

Working Days: Monday- Saturday (Saturdays-WFH)

Experience Required: 1-4 years. Fresh graduates with strong communication skills can also apply.

Client: Leading Business School

Salary: Competitive Salary Package

Role Overview:

We are looking for an energetic and detail-oriented Academic Coordinator to join our team. You will play a key role in ensuring smooth academic operations and providing support to students and faculty.

Key Responsibilities:

• Coordinate daily academic operations, including classroom arrangements, IT setups, and logistics for faculty and students.
• Manage and update the Learning Management System (LMS) by creating courses, uploading materials, and maintaining schedules.
• Take and track attendance, including managing exemptions such as medical leaves.
• Address and resolve student and faculty queries in a timely manner, maintaining a 24-hour turnaround time (TAT).
• Ensure class recordings are downloaded, uploaded, and organized on the LMS for easy accessibility.
• Maintain discipline during classes and assist with resolving any on-the-spot issues such as IT or facility-related concerns.
• Coordinate assignments, including creating, uploading, and compiling submissions for faculty review.
• Liaise with the admin team for logistical arrangements, including parking, food, stationery, and other operational needs.
• Support examination logistics, including room bookings, scheduling, and coordinating with stakeholders.
• Keep records updated, including attendance sheets, leave trackers, assignment evaluations, and course performance data.
• Maintain an open line of communication with students and faculty to proactively address concerns and provide support.

Requirements:

• Educational Background: Bachelors degree in Education, Business Administration, or related fields.
• Proficiency in Learning Management Systems and Microsoft Office Suite.
• Excellent communication, multitasking, and problem-solving skills.
• Ability to manage large datasets and operational details with precision.
• Strong interpersonal skills to coordinate with diverse stakeholders.