Program Specialist

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Introduction

The Global Program Management (GPM) team is a service organization within Caterpillar, deploying project and change management support across the enterprise, and involved in around 2000 projects globally.  We currently have an exciting opportunity for a Program Specialist to join our India team, working within a fast-paced environment.

Degree requirement

Bachelor’s Degree or equivalent in marketing, business, finance, information systems, engineering, or relevant experience. Around 12 + years of industry experience.

Skill Descriptors
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience: 
•    Develops, refines, and communicates tactical plans for own responsibilities.
•    Provides the right level of detail as input for strategic plan development.
•    Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
•    Ensures attention to the detail and dependencies of existing departmental-level plans.
•    Plans for allocation of resources in line with unit goals, technical and business objectives.
•    Ensures the planning process is integrated with the overall business plan.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Extensive Experience: 
•    Seeks discrepancies and inconsistencies in available information; explains variances.
•    Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
•    Identifies many possible causes for a problem based on prior experience and current research.
•    Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
•    Approaches a complex problem by breaking it down into its component parts.
•    Chooses among a diverse set of analytical tools according to the nature of the situation.

Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Extensive Experience: 
•    Creates processes with provisions to accommodate change.
•    Helps others adapt to changing environments and accept new situations.
•    Recovers from disappointments and setbacks.
•    Works effectively with unstructured teams, situations, or environments.
•    Leverages prior experience as a help towards handling changing situations.
•    Makes progress in an atmosphere of ambiguity and uncertainty.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Working Knowledge: 
•    Develops basic persuasive arguments.
•    Discusses organizational culture around providing input on decisions.
•    Uses active listening skills and probing techniques to surface opportunities to influence.
•    Identifies who the decision makers are and how they receive information.
•    Regularly presents ideas or suggestions to associates in persuasive terms.

Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Level Extensive Experience: 
•    Clarifies and handles multiple concurrent and diverse activities.
•    Shifts focus among several efforts as required by changing priorities.
•    Addresses potential conflicts that impact current delivery commitments.
•    Works with or leads others to re-prioritize work and reschedule commitments as necessary.
•    Responds to shifting priorities while maintaining progress of regularly scheduled work.
•    Demonstrates an expectation that there will be ongoing shifts in demands and priorities.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Extensive Experience: 
•    Communicates to clients regarding expectations of all parties.
•    Participates in negotiating the terms of the business relationship.
•    Conducts periodic reviews of work effort, progress, issues, and successes.
•    Maintains productive, long-term relationships with clients or vendors.
•    Creates opportunities to educate support teams on client priorities.
•    Empowers others to establish collaborative, healthy relationships.

Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Extensive Experience: 
•    Utilizes preferred tools, techniques and methods for estimating project cost and time.
•    Plans, estimates, staffs, organizes and monitors significant projects.
•    Identifies risks and vulnerabilities; creates contingency plans.
•    Conducts regular and ad-hoc project reviews with project team, sponsors, and clients.
•    Maintains open communication among project participants and interested parties.
•    Communicates reporting requirements; creates monitoring and control mechanisms.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge: 
•    Follows policies, practices and standards for determining functional and informational requirements.
•    Confirms deliverables associated with requirements analysis.
•    Communicates with customers and users to elicit and gather client requirements.
•    Participates in the preparation of detailed documentation and requirements.
•    Utilizes specific organizational methods, tools and techniques for requirements analysis.
 

Posting Dates:

Caterpillar is an Equal Opportunity Employer.

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