Program Manager Seller Reimbursements IN, IN Seller Reimbursements
Amazon
5 - 10 years
Bengaluru
Posted: 06/06/2025
Job Description
The Seller Reimbursements (SR) team manages a thin line between balancing Seller Experience and arresting defects and cost leakages.
Getting this balance right is crucial to driving our flywheel faster and stronger.
We are looking for a Program Manager to be a counter
- balance to building and raising the bar on Seller Experience while continuing to drive efforts to reduce leakages, curb abuse across the network and identify process improvement opportunities.
The ideal candidate should be strategic, highly analytical, customer
- focused, team oriented, with the ability to build strong relationships with key stakeholders.
Key job responsibilities
- Identify, analyse and own solutions for reducing Denial Rate, Reopen Rate and expanding Deterministic Coverage
- Deliver results through extensive cross functional integration with multiple Amazon internal teams including SLP, EMP, NCRC, Safe
- t Product, Safe
- t Operations, Network Loss, Legal, Finance, Trans Tech, etc.
- Perform data analysis and translate insights into concrete, actionable recommendations for operational, program, or process improvement
- Own reporting of metrics and root cause analysis to identify opportunities for improvement
- Develop and improve processes, policies and strategies to support the program’s vision
- Ability to communicate across different functions and teams in order to build strong relationships with key stakeholders
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non
- tech teams experience
- 3+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining, data management, reporting, and SQL queries
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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