Job Summary
Drive continuous improvement culture through training coordination and implementation of principles of LeanSix Sigma in day to day operations in KPOBPO
Understands and articulates problems issues in a timely and accurate manner from the delivery operations teams
Prepare business cases project charters Automation Assessments RPA Business Requirement Documents BRD and use cases
Participate in exploring solutions for problems and process bottlenecks
Actively contributes to change implementation
Responsibilities
Must be certified Green Belt from a reputed certifying body organization eg ASQ or equivalent with excellent command in LeanSix Sigma methodology
Must have experience in relevant domain reputed KPO is preferred
Must have 10 years of work experience with minimum 4 years of relevant experience
Must have excellent analytical presentation communication skill Should be a self-starter