Program Manager

Your Team Responsibilities

• Strategic Leadership: Define and advocate for the vision and strategy of technical programs, ensuring alignment with customer needs and business objectives. Develop and manage a portfolio of short-term client requests and long-term projects, balancing resources and priorities effectively.
• Collaboration and Influence: Work closely with stakeholders across the organization, including engineering, product, and client teams, to initiate, prioritize, and execute projects. Influence the direction of projects and drive collaboration to achieve successful outcomes.
• Execution Excellence: Own the end-to-end delivery of technical programs, ensuring they are completed on time, within budget, and to the highest quality standards. Drive the technical roadmap, making data-driven decisions to navigate complex technical challenges and trade-offs.
• Customer Focus: Engage with clients to understand their needs and gather feedback on projects. Ensure that customer goals are met through effective operational and launch plans, continuously monitoring and responding to customer feedback to improve products and services.

Your Key Responsibilities

• Develop and execute a comprehensive strategy for managing short-term client requests (4-12 weeks) and long-term technical projects, ensuring timely delivery and high-quality outcomes.
• Coordinate closely with multiple stakeholders, including clients, engineering teams, product managers, and other internal and external partners, to align resources and priorities effectively.
• Maintain transparency of information throughout the project lifecycle, ensuring that all stakeholders are informed of progress, risks, and changes in a timely manner.
• Comprehend client requests and effectively break them down into actionable tasks for individual teams, ensuring clarity of objectives and deliverables.
• Implement robust project management practices to track progress, manage risks, and ensure that projects are delivered on schedule and within budget.
• Foster a culture of continuous improvement by regularly reviewing project outcomes, identifying areas for enhancement, and implementing best practices in program management.
• Serve as a trusted advisor to clients, providing expert guidance and support throughout the project lifecycle to ensure their needs are fully understood and met.
• Lead cross-functional teams in a fast-paced environment, promoting collaboration, accountability, and excellence in execution.

Your skills and experience that will help you excel

• Bachelor's Degree or above in Computer Science or a related field.
• 10+ years of experience in technical program management, with a proven track record of leading and delivering complex projects.
• Strong leadership skills, with the ability to inspire and motivate teams to achieve exceptional results.
• Deep technical expertise, with experience in AI, cloud services, and web applications.
• Excellent communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders.
• Experience in the financial services industry, particularly in investment decision-making, is highly preferred.