Program Manager III, Netops Control Tower
Amazon
5 - 10 years
Hyderabad
Posted: 2/5/2025
Job Description
The Network Operations
- Control Tower team in Hyderabad is looking for innovative, hands
- on and customer
- obsessed Program Manager.
This position will drive process improvements and change management for programs related to capacity and customer experience in EU Middle Mile Nodes.
A successful candidate will have experience managing large and complex projects with bias for action needed in a startup environment.
Successful candidates will be:
Natural self
- starters and quick learners who are comfortable leading complex projects.
Experienced managing large data sets involving making hypotheses, accessing and prepping data and drawing actionable insights.
Capable of fast
- paced decision making and interface regularly with executive leadership.
Great verbal and written communication skills to influence your stakeholders and manage expectations
Key job responsibilities
Build strong partnership with Upstream Program Teams to identify impact of new business initiatives and successfully integrate and deploy them onsite.
Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
Work with technology teams and product managers to develop new tools and systems
Support to improve the vision, content, and delivery of standard work
Analyze and solving operational barriers with a focus on understanding root causes.
Basic Qualifications
- 5+ years of working cross functionally with tech and non
- tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how
- we
- hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
About Company
Amazon is a multinational technology and e-commerce company founded by Jeff Bezos in 1994. Initially focused on selling books online, it quickly expanded into a broad range of products and services, including electronics, cloud computing (via Amazon Web Services), streaming, and artificial intelligence. Amazon has revolutionized online shopping with fast delivery, personalized recommendations, and a subscription service called Amazon Prime. It is one of the world's largest and most valuable companies, with a significant impact on retail, technology, and logistics.
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