Program Manager - Enablement

About Vymo

Vymo transforms how financial institutions manage their distribution networks and collections operations. Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections. 

Why Global Leaders Choose Vymo 

Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement. 

Recognition & Trust 

• Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments. 

• Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more! 

• Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking. 

• Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report. 

• Microsoft 'AI for All' award winner for innovation in artificial intelligence 

Explore Vymo on https://vymo.com/ 

Product : The evolution of Vymo as a product can be broadly divided into three phases 

1. Lead and Activity Management: We provided a mobile-first lead and activity management tool that enabled large enterprises with distributed field sales teams to digitize their sales processes and get real time visibility into their team’s productivity. 

2. Sales Engagement Platform: We built capabilities like nudges, goals, playbooks, performance dashboards etc that enabled large financial institutions to improve their business outcomes (faster time to convert, higher sales, increased productivity etc). 

3. Distribution Management Platform: We are currently in this phase. With a significant increase in the number of apps an average seller uses to perform their day-to-day business activities, financial institutions are looking to consolidate their tech stack. In addition, we realize that we have an opportunity to become an insurance “core system” by owning the end-to-end advisor life cycle - recruitment, onboarding, training, selling, engagement and performance management. 

Position Title: Contract L&D / Enablement Specialist
Location: Remote / Hybrid (as applicable)
Duration: 6 Months
Start Date: ASAP (Q1 FY26)

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About the Role

We are seeking a proactive and structured L&D / Enablement Specialist (Contract) to help design, implement, and manage our learning ecosystem for the Customer Success & Account Management (CS/AM) teams at Vymo. This is a high-impact role focused on codifying internal knowledge, driving capability development, and embedding a learning culture across the function

Scope of Work & Responsibilities

1. Enablement Infrastructure Setup

• Evaluate and implement an L&D tool/platform suitable for CS/AM enablement

• Ensure usability, scalability, and reporting functionality

2. Knowledge Centralization

• Collate and organize current product literature and internal documentation

• Work with SMEs to update all product and process knowledge into a structured repository

3. Learning Pathway Design

• Define customized learning journeys for all CS/AM roles (ICs and Leads)

• Identify role-based competencies and map them to curated learning modules

4. Cross-functional Knowledge Capture

• Collaborate with key leaders (e.g., Product, Strategy, Growth) to build contextual learning modules

• Vymo’s product thesis and company principles (e.g., from Yamini, Venkat)

• Solutioning frameworks, CS roadmap strategies, expansion playbooks, commercial best practices
  
  

5. Program Management & Evaluation

• Define and track completion rates, progress metrics, and assessment outcomes
  
  

• Recommend and implement evaluation mechanisms (e.g., quizzes, assignments, leaderboards)
  
  

• Share regular status updates with leadership on adoption and engagement
  

Ideal Profile

• 5+ years of experience in L&D, enablement, or instructional design
  
  

• Proven experience working with B2B SaaS or product companies
  
  

• Strong collaboration and project management skills
  
  

• Ability to translate complex ideas into engaging learning material
  
  

• Hands-on experience with L&D tools (LMS, authoring tools, video editing tools)

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