Job summary
The Program Manager will oversee the implementation and management of VDI solutions including VMware VDI and Citrix VAD within a hybrid work model. This role requires a strategic thinker who can drive efficiency and innovation in virtual desktop infrastructure projects. The candidate will collaborate with cross-functional teams to ensure seamless integration and optimal performance contributing to the companys technological advancement and societal impact.
Responsibilities
Lead the planning and execution of VDI projects ensuring alignment with business objectives and timelines.Oversee the deployment and management of VMware VDI and Citrix VAD solutions optimizing performance and user experience.Collaborate with IT teams to integrate VDI solutions with existing infrastructure enhancing operational efficiency.Provide technical guidance and support to team members fostering a collaborative and innovative work environment.Monitor project progress and performance metrics identifying areas for improvement and implementing corrective actions.Develop and maintain documentation for VDI solutions ensuring compliance with industry standards and best practices.Coordinate with stakeholders to gather requirements and feedback ensuring solutions meet user needs and expectations.Implement strategies to enhance security and data protection within VDI environments safeguarding company assets.Facilitate training sessions for end-users and IT staff promoting effective use of VDI technologies.Evaluate emerging technologies and trends in VDI recommending enhancements to improve service delivery.Manage vendor relationships and contracts ensuring cost-effective procurement of VDI solutions and services.Drive continuous improvement initiatives leveraging data analytics to optimize VDI performance and user satisfaction.Ensure adherence to company policies and procedures maintaining a high standard of quality and reliability.
Qualifications
Possess strong expertise in VMware VDI and Citrix VAD with proven experience in managing complex VDI environments.Demonstrate excellent problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.Exhibit strong communication skills capable of conveying technical concepts to non-technical stakeholders.Have a solid understanding of network infrastructure and security protocols ensuring robust VDI implementations.Show proficiency in project management methodologies with a track record of successful project delivery.Display adaptability to changing technologies and environments staying current with industry advancements.Hold a bachelors degree in Computer Science Information Technology or a related field with relevant certifications.
Certifications Required
VMware Certified Professional (VCP) Citrix Certified Associate - Virtualization (CCA-V)
