Job Summary
Join Cognizant as an inspiring leader within the Program and Project Management community. This key role is responsible to design transition solutions and to lead and drive transition of multiservice multigeo and multivendor transitions. Successful candidates will not only manage transition objectives but will also have responsibility for ensuring satisfaction of client stakeholders.
Responsibilities
Manages transitions across multiple service lines and geographies as the single point owner
Manage all workstreams within the transition including People Transfer Process Tools Organization Change Management
Ensure that the Transition related clauses in any Contractual documents are measurable attainable and reportable
Own all the activities planned and scheduled during the Transition phase
In depth understanding of all Knowledge Transition phases activities deliverables and exit criteria
Ability to collaborate with the Client and with internal stakeholders on a day2day basis to drive towards defined transition outcomes
Proactive in identifying the risks and proposing mitigations to ensure the risks are addressed upfront with minimal impact on Transition KPIs
Track and report all Transition KPIs across Cost Schedule and Quality
Prepare and present Transition status with clarity to senior stakeholders and to effectively report and address risks and issues
Design transition solutions and build transition plans as part of sales pursuits or RFP process and present the transition solution to the client as part of orals presentations
Understand the working of Tools used directly or otherwise during a Transition such as ServiceNow and Jira
Work closely with Client Stakeholders and SMEs and Transition leads to ensure the transition deliverables are reviewed and signed off on time
Work closely with delivery teams to ensure cutover to steady state is effective and successful
If other workstreams such as process transition or people transition are in scope work closely with the respective capabilities to ensure these workstreams are planned and executed within the agreed timelines
Own the transition reporting both internally and with Client and Weekly status and Steering committee reports
Expertise in managing Org Level changes across the Client Org and Cognizant.
Experience across multiple industry domains
Experience in managing transitions larger than 500 FTEs across Application support and Application development services
Experience in designing transition solutions and in making orals presentations to clients as part of sales pursuits and RFP process
Experience with transition Infrastructure services transition is desirable
Certifications Required
PMP SAFe Prince2