Program Manager - CEO Office

Job Title : Program Manager CEO Office

Role Purpose

The Program Manager CEO Office will act as a strategic thought partner and execution anchor to the CEO, ensuring brand priorities are translated into structured programs and delivered with speed, rigor, and impact. The role will drive cross-functional alignment, monitor strategic initiatives, support decision-making through insights, and enable high-quality execution across the organization.

This role requires a strong blend of strategy, program management, stakeholder influence, and operational discipline , with deep exposure to senior leadership and business decision forums.

Key Responsibilities

Strategic Program Management

• Own and track CEO-led strategic initiatives across growth, profitability, customer experience, expansion, and transformation programs.
• Translate leadership vision into clear workplans, milestones, KPIs, and governance structures .
• Drive cross-functional execution, remove bottlenecks, and ensure on-time delivery of critical programs.

CEO Enablement & Decision Support

• Act as a trusted advisor to the CEO, providing structured insights, analysis, and recommendations for key decisions.
• Prepare business reviews, board decks, strategy notes, and leadership presentations .
• Anticipate risks and opportunities across the business and proactively flag issues with solution pathways.

Brand Alignment & Governance

• Drive OKRs / Annual Operating Plan / Business Review cadence across functions.
• Ensure alignment between corporate strategy and functional execution across Retail, Buying & Merchandising, Supply Chain, Business Development, Marketing, Finance, HR, VM and Projects.
• Facilitate leadership forums, monthly reviews, town halls, and strategic workshops.

Business Analytics & Insights

• Partner with Finance, Business Development, and Retail teams to monitor business performance dashboards (Sales, Margin, Inventory, Expansion, Productivity).
• Convert complex data into clear executive-level narratives and actionable insights .
• Support scenario planning and strategic deep dives as needed.

Stakeholder & Change Management

• Partner across leadership teams, ensuring clarity, communication, and execution discipline.
• Support organization-wide change initiatives including operating model shifts, org redesigns, and new capability builds.
• Ensure consistent communication of CEO priorities and leadership decisions.

Skills & Competencies

• Hands-on experience with program management tools and digital work management platforms
• Exposure to AI tools for analytics, productivity, decision support, or automation is strongly preferred
• Strong structured thinking and problem-solving capability
• Excellent stakeholder management and executive communication skills
• High level of ownership, discretion, and confidentiality
• Ability to move seamlessly between strategy and execution
• Strong business acumen with a data-driven mindset
• Comfort working in ambiguous, fast-paced environments