Program Manager
Birlasoft
5 - 10 years
Bengaluru
Posted: 22/09/2025
Job Description
Area(s) of responsibility
| Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows. |
| Develop UAT test plans, schedules, and resource allocation. |
| Coordinate with business stakeholders to align testing goals with Sales - CRM operations. |
| Oversee creation and execution of test cases based on business requirements. |
| Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation, CRM integrations). |
| Lead and mentor UAT testers and business users. |
| Coordinate cross-functional testing efforts and manage dependencies. |
| Track, analyze, and escalate defects. |
| Collaborate with development and QA teams for resolution. |
| Provide regular status updates and reports to stakeholders. |
| Facilitate UAT sign-off and ensure stakeholder alignment. |
| Ensure UAT environment mirrors production. |
About Company
Birlasoft is a global IT services and consulting company that is part of the CK Birla Group. It specializes in digital transformation, enterprise application services, and IT modernization for industries such as manufacturing, life sciences, BFSI, and energy. Birlasoft is known for its strong capabilities in SAP, Oracle, cloud, and analytics, helping clients drive innovation, reduce costs, and improve agility.
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