Program Manager

Experience Level: 15+ years in QA/UAT, with 3+ years in eCommerce domain

Job Summary

We are seeking a highly experienced UAT Test Manager at the Program level to lead the User Acceptance Testing efforts for our eCommerce platform. The ideal candidate will ensure that all business requirements are met, and the platform delivers a seamless user experience across web and mobile channels. You will collaborate with cross-functional teams including business analysts, developers, QA, and product owners to validate end-to-end functionality before production release.

Key Responsibilities

UAT Planning & Strategy

Define UAT scope, objectives, and success criteria.

Develop UAT test plans, schedules, and resource allocation.

Align testing goals with business and customer expectations.

Experience in Model based testing to achieve end to end testing objectives

Test Case Management

Oversee creation and execution of test cases based on business requirements.

Ensure coverage of critical eCommerce flows (e.g., product search, cart, checkout, payment, returns).

Team Leadership

Lead and mentor UAT testers and business users.

Coordinate cross-functional testing efforts and manage dependencies.

Defect Management

Track, analyze, and escalate defects.

Collaborate with development and QA teams for resolution.