Functional Expertise

Product Management: Oversee the entire lifecycle of our POS products, from procurement and inventory management to distribution and after-sales support.
Insights: across multiple business metrics leading to an eventual impact on Revenue
Manage Calling Campaigns and Performance: Oversee calling campaigns to ensure maximum efficiency and performance in acquiring and retaining merchants.
Cost Optimization of POS Business: Identify and implement cost optimization measures across all aspects of the Speaker business, including SIM charges, logistics partner selection, and device procurement.
Sales Support: Collaborate with the sales and marketing teams to provide product expertise, support sales initiatives, and address customer inquiries and issues related to speaker products.
Merchant Acquisition: Facilitate new merchant onboarding led by speaker first strategy, specifically targeting competitors' merchants.
Data Analysis: Analyze sales data, market trends, and customer feedback to identify areas for improvement and inform strategic decision-making related to speaker product offerings.

Interaction

Coordinate between Sales, Ops, Tech, Product, Data science, Legal, Marketing, MX and Finance team for day-to-day operations and streamline processes.

Problem Solving

Work with the relevant stakeholders within Ops, Finance, Data Science, Product, Sales, and Marketing for effective business delivery
Build Capability and drive the MIS and operations effectively.
Develop and implement strategies to ensure BharatPes growth and profit

Program Manager