Program Manager

Minimum 5 years of IT experience

b) Minimum 2 years of Program Management experience.

c) 2 years’ experience of Network deployments.

d) Experience of handling/managing teams 

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·       Act as a Single Point of Contact (SPOC) for the entire project & operational Life Cycle.

·       Responsibility for the entire execution & management of the project after receipt of purchase order.

·       Co-ordination for Delivery/Installation of New hardware in stipulated time frame

·       Call flow management, Quality Service Delivery

·       Overall monitoring and management of network gateway security and related services

·       SLA management and reporting, Sign –off from end customer

·       Submission of periodical Reviews and reports required to Customer.

·       Crisis management / Change management and emergency response procedures.

·       Preparation and submission of detailed Project documentation and regular progress report to LIC and progress of

·       Initiatives taken by customer.

·       Drive Quarterly Collection.

·       Responsible for Documentation of important communication, MOM etc…

·       Initiate regular monthly, quarterly business review meeting with customer head & regional offices as per RFP.

·       Experience in deployment of MPLS, ILL, DDOS project in Large scale.