Program Management Analyst - C10 - CHENNAI
Citi Bank
0 - 3 years
Chennai
Posted: 10/05/2025
Job Description
TPM Operational Management & Oversight Responsibilities:
- Perform data analysis of large sets of data utilizing Excel formulas to monitor the efficiency of business processes or assist with other data analysis initiatives.
- Support the compilations of reports in PowerPoint for regional boards on TPM compliance as well as any relevant TPM updates and/or addressing concerns.
- Conduct and manage operational and oversight activities for internal third-party relationships to verify that the governance, risk, and controls are performed and completed in a timely manner.
- Act as subject matter expert (SME) for senior stakeholders and /or other team members to help them understand TPM internal third-party framework in alignment with our Third Party Management policy and standard.
- Communicate with business stakeholders and business process owners, and functional areas to build and maintain strong partnerships.
- Resolve TPM process-level escalations coming from internal partners.
- Assist with change management of enterprise-wide operating procedures.
- Support creation of requirements for improving business and oversight processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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