Program Management Analyst - C10 - CHENNAI

The Program Mgmt Intmd Analyst - C11 will be responsible for executing day-to-day activities in support of Citi’s Third Party Management Program, including the implementation of key, standardized processes related to compliance with Citi’s policies and standards; guiding internal stakeholders; monitoring the timely and effective completion of Pre-Contract due diligence and post-contract ongoing monitoring activities; and ensuring data accuracy for the reporting of third-party related metrics.

Responsibilities:

• Facilitate Citi businesses’ ongoing compliance with Third Party Management requirements outlined in Citi policies and standards
• Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third Party Management requirements and set up periodical review meeting with all the stakeholders.
• Execute various third party risk assessment controls as identified by the Third Party Risk Assessment Process and provides guidance to TPU Process Analysts on process execution.
• Verify if all critical data fields are captured accurately while onboard the suppliers into Master supplier database and Payment systems.
• Ensure that all suppliers are screened against the Negative/SDN list on a periodic basis and any positive matches are escalated to senior management.
• Verify if third parties’ policies and procedures are complaint to Citi’s policies and procedures. Identify and report gaps if any, to senior management. 
• Partner with Sourcing and Business and provide approval to sign the contract once all Due diligence activities are completed and gaps if any are remediated.
• Undertake onsite Reviews and Video conferencing sessions with Third Parties to perform Risk Management activities
• Review the contractual terms and conditions agreed between Citi and third party and perform controls checks to ensure that all contractual obligations are met by the third party.
• Perform Quality Check on the control assessments performed by TPU Risk Analyst I&II and provide guidance to the Analysts on performing assessments in line with policies and procedure.
• Work with the internal Quality Assurance teams to ensure fortnightly review comments are addressed, observations are reported correctly and corrective action is taken accordingly
• Facilitating and coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB) to complete required due diligence and ongoing monitoring activities
• Standardizing the process across various operational sites globally to ensure consistency and better control
• Analyzing the data and forecast trends with respect to inherent risk associated with third parties and build controls to mitigate such risks
• Identifying opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
• Coordinate with Internal and external Auditors and ensure timely and accurate submission of all deliverables
• Facilitate implementation of new processing by studying the framework, conducting trainings, on implementation of new processes.
• Demonstrate Strong knowledge about Third Party Lifecycle Management and regulatory guidelines around the same.

Qualifications:

• Minimum 8 years of working experience in Financial services / Banking industry with strong knowledge of banking regulatory requirements
• Preferred 3+ years of direct, relevant experience in third-party risk identification and management, operational risk management, compliance and/or audit
• Knowledge of third-party management risk and control methodologies and best practices

Education:

• Bachelor’s degree required
• Master’s degree or any other equivalent is preferred