Program Head – Planning System Transformations (Kinaxis/o9)

Role Summary:

We are looking for seasoned professionals in Supply Chain Planning who can lead large-scale transformation programs, design effective solutions, and build trusted client relationships. The role requires a strong mix of functional depth, technology versatility, leadership capability, and consulting mindset . The individual will lead multiple projects, manage client engagements, architect planning solutions, and contribute to presales and practice growth initiatives. This position is ideal for those who combine hands-on experience in Supply Chain Planning with the ability to drive solutioning, delivery excellence, and business value creation across global clients.

Key Responsibilities:

Client Engagement & Delivery Leadership

• Lead end-to-end delivery of large, complex Supply Chain Planning programs ensuring on-time, high-quality outcomes and customer satisfaction.
• Solution Architect for planning engagements translate business goals into scalable, high-performing process and system designs.
• Lead blueprinting and solution design workshops; ensure alignment between business requirements and system capabilities.
• Provide functional expertise across Demand Planning, Supply Planning, S&OP, Distribution Planning, MRP, Replenishment Planning, Inventory Optimization, and Network Optimization .
• Work across multiple Supply Chain Planning technologies (o9, Kinaxis, SAP IBP, Blue Yonder, Anaplan , etc.), with openness to learn and lead on any platform.
• Build and sustain strong client relationships at senior levels; act as a trusted advisor on business process improvement and planning transformation.
• Oversee program governance, project reviews, and proactive risk management across multi-vendor and global delivery models.
• Bring structure and direction to unstructured or ambiguous client environments, driving clarity and alignment across stakeholders.

People Leadership & Capability Building

• Mentor and guide project teams, ensuring delivery excellence, discipline, and accountability.
• Build internal capability through structured training, knowledge sharing, and best practice documentation.
• Create and maintain reusable assets, accelerators, and frameworks to improve solutioning speed and quality.

Account Management & Practice Growth

• Partner with engagement and account leaders to drive client satisfaction, renewals, and new business opportunities.
• Support presales activities solutioning, proposal development, client workshops, and executive presentations.
• Develop case studies, point-of-views, and solution collaterals that strengthen Thoucentrics positioning in the Supply Chain Planning space.
• Contribute to the evolution of the practice by mentoring future leaders and driving thought leadership initiatives.

Requirements

Required Skills & Experience:

• Experience: 1518 years of experience in Supply Chain Planning consulting, delivery leadership, or solution architecture roles.
• Functional Depth: Expertise in planning concepts statistical forecasting, constraint-based supply planning, S&OP, inventory optimization, and network planning.
• Solutioning Skills: Proven experience in leading design/blueprinting, architecture definition, and end-to-end solution ownership.
• Technology Exposure: Hands-on experience with at least one leading planning platform (o9, Kinaxis, SAP IBP, Blue Yonder, Anaplan ) with readiness to work across technologies.
• Leadership Skills: Ability to lead large, cross-functional teams across geographies and manage multiple priorities.
• Consulting Mindset: Strong analytical and problem-solving skills; ability to simplify complex issues and communicate clearly.
• Communication: Excellent interpersonal, facilitation, and presentation skills for effective stakeholder management.

Educational Qualifications:

• Strong educational background from reputed engineering and/or management institutions.
• Advanced degree (MBA / MS in Supply Chain or Operations) preferred but not mandatory.