Program Coordinator (PC)

Location: Hyderabad, Vijayawada, Vizag

Working Days: 6 days a week

CTC: As per market standards

About Codegnan:

Codegnan is a fast-growing EdTech training institute focused on building industry-ready talent through hands-on, placement-oriented learning. We deliver practical technology and data programs aligned with real-world industry requirements, supported by strong academic, operations, and placement teams.

Role Overview:

We are looking for a Program Coordinator (Fresher / 02 years) to own academic execution, batch discipline, attendance, exams, parent communication, and batch outcomes after student enrollment. This role provides deep exposure to academic operations, student seriousness management, retention control, and outcome tracking in a structured EdTech environment.

Key Responsibilities & Role Expectations:

1.Academic & Batch Operations:

Plan, create, and manage training batches based on schedules and trainer availability

Ensure daily class execution (offline/online) with zero cancellations

Coordinate with trainers for syllabus coverage, exams, and academic delivery

Monitor daily and weekly exam execution and participation

Track test performance and identify academically at-risk students

Ensure classroom, lab, and infrastructure readiness

2.Student Monitoring & Discipline:

Track daily attendance and enforce discipline standards

Call students after 3 continuous absences

Track exam defaulters and enforce corrective actions

Issue warnings and maintain discipline records

Ensure seriousness and learning continuity across batches

3.Parent Communication & Retention:

Handle parent communication as per SOP (weekly and bi-weekly calls)

Call parents who request contact via weekly reports

Conduct preventive parent calls for low attendance or declining performance

Handle dropout-intent conversations and retention counselling

Escalate policy-level cases to CSM when required

4.Exams, Permissions & Extensions:

Approve or reject student leave permissions as per policy

Act as the sole approver for exam extension requests

Ensure exam extension limits and timelines are strictly followed

Maintain exam and permission audit logs

5.Escalation Handling & Reporting:

Act on academic and discipline escalations routed by CXE

Resolve issues within defined SLA/TAT

Maintain batch-level reports on attendance, exams, risks, and completion

Participate in weekly and monthly performance reviews with management

6.Data & Reporting:

Maintain accurate academic and batch records

Prepare weekly and monthly academic performance reports

Ensure all records are audit-ready and system-updated

Use data for decision-making (data before discussion)

7.Skills:

Strong ownership and decision-making ability

Clear, firm, and professional communication skills

High discipline and process adherence

Basic data handling and reporting skills

Ability to handle pressure and parent conversations

8.Education:

Bachelors degree in any discipline

MBA / Masters degree is an added advantage

9.What We Offer:

Structured academic operations training

End-to-end exposure to student lifecycle management

Clear growth path to Senior PC / Program Manager / Academic Operations roles

Strong leadership visibility and ownership

Long-term career growth in EdTech

How to Apply Interested candidates can apply here or share their resume at