Program Coordinator – Admissions

Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 80 top-tier universities across the United States, Europe, Latin America, Southeast Asia, India and China.

Emeritus’ short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies and organizations. Its unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors and coaches has educated more than 300,000 individuals across 80+ countries.

Founded in 2015, Emeritus, part of Eruditus Group, has more than 1,800 employees globally and offices in Mumbai, New Delhi, Shanghai, Singapore, Palo Alto, Mexico City, New York, Boston, London, and Dubai.  The company is backed by prominent investors including Accel, SoftBank Vision Fund 2, the Chan Zuckerberg Initiative, Leeds Illuminate, Prosus Ventures, Sequoia Capital India, and Bertelsmann.

About Role - We are looking for a competent Admissions Officer to undertake a variety of administrative and operational tasks. You will help in activities related to course enrolment and issuing of certificates as well as carry out essential operational duties. To be an excellent Admissions Officer, you must be organized and detail-oriented, comfortable working with diverse teams. The goal will be to facilitate the effective management of pre and post-enrolment activities.

Key Responsibilities:

•      Reviewing applications and applicants for course enrolment.

•       Manage all communications of Refunds, Deferments & certificate issuance

•       Point of Contact for any questions related to certificate issuance, pre-enrolment, and post enrolment queries

•       Collaborating between teams (Marketing, Sales, and Program Support) to ensure timely response to participants

•       Managing all reminders related to pending payment installments

•       Creating certificate templates according to affiliated schools

•       Creating and Circulating key reports to required stakeholders

Skills & Qualifications:

•       2-5 Yrs of proven experience as Admissions Officer or relevant position

•       No. of weekdays working: 5 days / Week-offs: Roaster Week-Offs, weekend (Saturday and Sunday) working.

•       Ability to work with diverse and multi-disciplinary teams

•       Excellent time-management and organizational skills

•       Tech-savvy, proficient in MS Office 

•       Detail-oriented and efficient

•       Outstanding verbal and written communication skills

•       Ability to multitask and maintain efficiencies.

Emeritus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.