Program Advisor

Company Description

Eaton Business School (EBS), part of Westford Education Group, offers globally recognized certifications and educational programs to working executives around the world. EBS provides a learning platform where learners from diverse backgrounds can interact with industry-experienced faculty and professionals, enabling them to stay updated with real-world trends. Through strategic partnerships with accredited Universities and awarding Bodies in the UK and Europe, EBS offers flexible, affordable DBA/MBA/Diploma programs via its state-of-the-art Learning Management System.

Role Description

We are looking for a results-driven and student-focused Academic Sales Advisor to join our dynamic team. The ideal candidate will be responsible for guiding prospective learners through the enrollment journey, identify their educational needs, and recommend appropriate program solutions. The employee will act as the first point of contact for leads, nurturing their interest and converting them into successful enrollments.

Key Requirements

• Bachelors degree in Business, Education, or a related field.
• 2 - 4 years of experience in academic sales, student counseling, or B2C consultative sales (experience in online education preferred).
• Proficiency in CRM tools and basic computer applications.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage with prospective students via call/email and consult on their academic and career goals.
• Recommend suitable programs and assist students them through the enrollment process.
• Maintain accurate CRM records, follow up on leads, and manage a pipeline to meet or exceed enrollment targets., achieve monthly/quarterly conversion and revenue KPIs.
• Collaborate with marketing and academic teams for up-to-date program insights.
• Build rapport, handle objections, and deliver an excellent student-focused experience.

What We Offer

• Opportunity to work in a fast-growing global education environment.
• Training and development support for continuous growth.
• Collaborative and performance-driven team culture.