Professional Services Consultant

Professional Services Consultant

Description:

This is an exciting opportunity to work with Smartstreams latest products, being responsible for the design, installation, configuration, and training necessary to deliver client solutions. You will be responsible for the design and delivery of solutions across all client projects, simultaneously managing your time effectively to ensure the success of multiple projects. The role could involve a commitment to spend extended periods at the client sites as and when required.

Job Responsibilities:

• Responsible for the development and configuration of solutions, utilizing the Smartstream application suite to support, enhance and develop platforms.
• Responsible for solution configuration, and implementation, working with users, and project teams to design and implement custom/bespoke solutions.
• Responsible for troubleshooting environments, data controls, and operational issues.
• Responsible for creating and maintaining project documentation to ensure knowledge accessibility.
• Responsible for implementing the requirements noted in Project and Solution Design Documents.
• Accountable for accurate tracking efforts in project tracking software.
• Accountable for reporting project status, customer concerns, and perceived risks on a timely basis.
• Responsible for informing the client and project manager of changes to scope and documenting with sufficient detail to allow for estimation and future implementation.

Key Skills:

• A good understanding and hands-on experience with at least one Smartstream product (such as TLM Reconciliation, TLM Corona or TLM Aurora) and/or 3rd party solutions such as Kubernetes, OpenShift, Docker
• Knowledge of RDBMS, in particular of Oracle, SQL Server or PostgreSQL.
• Knowledge of SQL, Shell Scripting and JAVA coding.
• Knowledge of Transformer Tool and ETL Development.
• Analytical skills to analyze data, complete research, diagnose and solve business and technical problems.
• Excellent communication skills to clearly explain complicated business concepts (in English).
• Previous experience and knowledge of the following Operating Systems e.g. UNIX, LINUX, Windows.
• Competent knowledge of the process is to be followed for software implementation.
• Demonstrated ability to work in a fast-paced, deadline-driven environment.
• Demonstrated excellence in a variety of competencies including teamwork/collaboration, analytical thinking, communication and influencing skills, and technical expertise.
• Ability to work effectively with changing priorities and with multiple projects.
• Ability to be precise and attentive to detail.
• Ability to work with minimal supervision.
• Willingness to work on client sites and travel as necessary.
• Excellent English language skills, both written and verbal.

Desirable Skills:

• Experience in working in the Financial Services industry with a focus on reconciliations, middle and back-office trade process management, exception management, fails management, and reference data management for Broker/Dealers, Custodians, or Investment Managers.
• Detailed knowledge of financial messages and processes:
• An understanding of Reconciliations, Trade Processing, Trade Validation & Enrichment, Settlement Processing, CSD, SWIFT, Manual, Trade Confirmations, Local and Central Matching, FX Trade Processing, ISO 15022, ISO 20022, Payment Processing, SWIFT etc.
• Previous experience in workflow/business process management
• Previous experience working with generic reconciliation solutions
• Ability to assist with functional requirements and convert those requirements into a technical design using the Smartstream product set.
• Java Programming ability for use in producing custom controls and Pre-processor codes
• Must be able to always project a confident and professional image when dealing with customers and managing their expectations
• Good level of presentation skills that display both confidence and professionalism to the customer
• Management of cross-cultural teams and the ability to work with on-site/off-site teams would be an advantage.