Production Support Analyst

At Dark Matter Technologies, we're at the forefront of a tech-driven revolution in loan origination. Our commitment to cutting-edge AI and origination technology solutions are reshaping the industry landscape, illuminating a path towards seamless, efficient, and automated experiences.

Driven by Empower, our cutting-edge all-in-one LOS, and our suite of innovative Origination Technologies, we provide end-to-end solutions that fully serve the mortgage origination process. Dark Matter Technologies is owned by Constellation Software Inc. (TSX:CSU).

Join us in this transformative journey, where we explore uncharted territories, harness emerging technologies, and collaborate with industry leaders. Together, let's redefine the possibilities of origination technology. #DarkMatterTechnologies #OriginationRevolution

Experience : 4+ Year

Work location : Hyderabad & Bhubaneswar

Position : Production Support Analyst

Primary skillset (Mandatory Skills)

Requires 3+ years of analytical and/or technical consulting experience

Experience working in a technical client facing role

Mortgage industry experience

Experience in C# or other Microsoft development technologies

SQL knowledge/experience

Proficiency in reviewing .NET code

Good communication skills.

Required skillset

Work with the US/India team to learn and support the product.

Learn and understand the products.

Understand Client requirements.

Require to triage the issues reported for a quick turnaround time.

Execute escalation protocols whenever needed.

Should be an individual contributor and a team player.

Should be able to adapt to the requirement of doing things apart from supporting.

Do you have questions?

We are looking forward to receiving your complete application documents (Resume, Salary details and references) stating the earliest date you could start Get empowered by Dark Matter Technologies!

Are you the person we're looking for? If yes, we look forward to receiving your application for this vacancy. Write to Sasmita.rana@dmatter.com