Production Specialist - L2
Wipro
2 - 5 years
Pune
Posted: 13/08/2025
Job Description
Job Description
Implementation and Maintenance
Band-B2 5 to 7 Years
CBR-130K
Location: Pune
| Shift Timing | 9 to 6 |
Must have: Linux, 2.CICD Git Bash / Bit bucket,3 ITIL.
Good to have skills: Jenkins, 2, Automation
Must have skills:CI/CD, 2 Unix Shell Scripting, SQL, 3 . ITSM –Change 4. L2 Support experience is a must
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| JD as below: |
| • Perform Root Cause Analysis in detail for High severity Incidents – and take action on fixing the underlying cause of the high severity issues. Take necessary preventive actions also. |
| • Support customer to fill in the Post Incident Report (PIR) when any high impacting Incidents affecting customers occurred. |
| • Participate / Initiate in War Room calls that impacts application availability or has a customer impact |
| • Willing to work on shifts (Morning & Afternoon shifts) & Weekend support |
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| Tools Used: |
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| • Remedy – Ticketing Tool |
| • Rally (For Story and Bug Tracking) |
| • Splunk and Dynatrace for Monitoring |
| • WinScp (file movement/ validation) |
| • Cyberark/Putty |
| • Toad – Querying Tool for DB |
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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
About Company
Wipro Limited is a global information technology, consulting, and business process services company based in India. Founded in 1945, Wipro provides a wide range of services, including software development, IT infrastructure management, and business consulting. The company serves various industries, such as banking, healthcare, and manufacturing, and is known for its focus on innovation and sustainability. With a presence in over 50 countries, Wipro is recognized for its commitment to quality and customer satisfaction.
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