Product Trainer (Home Retail)

Job Summary:-

We are seeking a dynamic and experienced Product Trainer to support our clients retail teams by delivering engaging and effective training on our products and services. The ideal candidate will have strong communication skills, a deep understanding of the retail environment, and the ability to translate complex product knowledge into practical, customer-facing benefits.

Key Responsibilities:-

-Develop and deliver comprehensive product training programs for retail staff (in-store).

-Train new hires and conduct refresher sessions for existing staff on product features, benefits, and usage.

-Collaborate with Product, Marketing, and Sales teams to stay updated on product developments, campaigns, and positioning.

-Create and update training materials, manuals, and e-learning content tailored to various retail audiences.

-Conduct in-store training, demonstrations, and floor walks to assess product knowledge and provide feedback.

-Evaluate training effectiveness through assessments, feedback surveys, and performance tracking.

-Maintain detailed training records and provide reports to management on progress and results.

-Support product launches by ensuring retail teams are equipped with necessary product knowledge.

-Address and clarify product-related queries from staff or customers when escalated.

Requirements:-

-Bachelors degree in Business, Marketing, Education, or related field.

-Minimum 24 years of experience in product training, preferably in the retail sector.

-Excellent presentation, facilitation, and interpersonal skills.

-Strong organizational skills and attention to detail.

-Ability to travel to retail locations as required.

-Proficiency in MS Office; experience with LMS or digital training tools is a plus.

Soft Skills:-

-Energetic and engaging personality

-Problem-solving attitude

-Customer-centric mindset

Job Location - Sewree

CTC - Upto 5 Lacs per annum