Product Owner, Sales Documents

KONE IT is the trusted partner of KONE business lines and functions to transform and run business with modern, scalable and fit-for-purpose KONE IT products.
 

Commercial & Operations Solutions unit within KONE IT is designing, developing, maintaining and supporting solutions across KONE’s digital and digitally enabled customer journey – marketing, sales, field service, project delivery and customer service. Especially for marketing and sales, our purpose is to enable superior customer experience and high-rising sales by transforming how KONE interacts with customers.

We are now looking for a
 

Product Owner, Sales Documents

to join Commercial & Operations Solutions in KONE IT.

Sales Documents encompass essential business documents such as tenders, contracts, and sales letters for all KONE business lines, as well as our factory process-related documents globally. As a passionate expert in sales documents, you will own the product design and work closely with all KONE business lines, marketing, our sales offices and factories worldwide, providing you with a broad perspective on KONE's business. You will elevate the Sales Document product to the next level, aligning it with our strategic initiatives.

In this role, you:

• Work with stakeholders to define the Sales Documents product roadmap, prioritize new features and improvements.
• Set up the overall Sales Documents product performance KPIs and targets.
• Collect and clarify the needs of stakeholders and target users and translate them into Sales Documents product backlogs including concept, design and functional specification.
• Prioritize the Sales Documents product backlogs and plan their execution, taking account product roadmaps, OKRs and lifecycle needs.
• Ensure that the Sales Documents product operations in deployed environments are planned in-line with the product value proposition, current target users, and IT level operations strategy.
• Support the relevant stakeholders in the deployment of implemented features globally.
• Follow the Sales Documents product usage and the changes to the target user base and ensure that Sales Documents product operations are accordingly adjusted.
• Apply agile and DevOps principles to maximize the flow of value and responsiveness. Use feedback loops to understand stakeholder and user needs and use that knowledge while planning and executing.
• Guide Sales Documents team members where needed on functional and/or technical matters. Collaborate with other agile teams, architects and data team to plan the dependencies and joint development.
• Promote continuous improvement to the Sales Documents product and ways of working within the Sales Documents agile team. Actively contribute to development initiatives within own department.

Skills & experience we`re looking for:

IT Development Experience:

• A minimum of 5 years of experience working with IT development, including familiarity with IT processes, tools, technologies, data models, and integrations.
• Minimum of 5 years of experience in IT configurator, sales, tendering and ordering solutions is a must.
• Experience in Opentext Exstream is considered an advantage.
• Experience in Salesforce CRM is considered an advantage.
• MS Office Advanced and Photoshop skills are considered as advantages.

Agile Ways of Working:

• Proficiency in applying and facilitating agile methodologies within a global environment.
• Collaborative and proactive team player who approaches situations with an open mind, adapts quickly in changing and agile environment and can create structure, clarity and results in transparent way.

Communication and working culture:

• Strong communication and interpersonal skills in English to support good relationship building with business stakeholders and peers.
• Willingness to embrace and promote cultural diversity and inclusion respectfully across own team and organization.
• Working experience in an international environment with distributed teams and various stakeholders.
   

What do you get in return? 
 

At KONE, our focus is on creating an innovative and collaborative working culture where we highly value the contributions of each individual. Employee engagement is a key area of emphasis for us, and we actively encourage participation and the exchange of information and ideas.

We provide our employees with a modern work environment and flexible working conditions. Most importantly, we deeply respect our talented employees and offer a supportive global team, along with opportunities for professional growth to enhance your expertise and advance your career.

For further information, please be in touch with Riina Salomaa, riina.salomaa@kone.com

If you got interested in the role, we would like to hear from you! Please attach a CV and cover letter together with salary expectation to let us know a little more about you and apply via our Careers-site latest on 13th of December.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers