Product Operations Expert

A Product Operations Expert at GSM plays a vital role in ensuring the seamless integration of product development with operational execution. This position focuses on optimizing product processes, facilitating cross-functional collaboration, and enhancing the overall efficiency of product launches and iterations. Below is an overview of the typical responsibilities and qualifications for this role:

Key Responsibilities:

Project Management and Product Launches: Coordinate and lead the rollout of products on a global scale, ensuring timely and efficient launches.

Cross-Functional Collaboration: Work closely with teams such as engineering, design, legal, tax, and support to prepare products for market introduction.

Process Design and Implementation: Develop and implement tools, processes, and operating models that streamline product launches and enhance operational efficiency.

Stakeholder Communication: Maintain regular communication with key stakeholders across the organization to ensure alignment on product objectives and strategies.

Data Analysis and Metrics Tracking: Monitor core business metrics related to products and utilize data-driven insights to inform decision-making and identify areas for improvement

Basic Qualifications:

Strong analytical skills with proficiency in data analysis tools; SQL proficiency is preferred.

Excellent communication skills, both verbal and written, with the ability to engage and influence internal and external stakeholders.

Proven ability to manage large-scale, global projects and collaborate effectively with cross-functional and global teams.

Preferred Qualifications:

Experience working on global projects or in an international setting.

User or market research experience.

Technical background or experience in data analytics