Product Manager-Lending

Job Overview:

The Product Manager Lending acts as a single point of contact across Sales, Marketing, Credit, Technology, and External Lenders. The role is responsible for developing, managing, and scaling lending products to drive business growth and profitability. They own the product lifecycle end-to-end, ensuring strong portfolio performance, seamless customer experience, and compliance with regulatory guidelines.

Roles & Responsibilities:

Strategy and portfolio ownership

Define overall product vision, value proposition and target segments in line with business strategy and risk appetite.

Own the product roadmap: new variants, limit/tenor/fee structures, policy tweaks, digital features, and process improvements across the lifecycle.

Monitor P&L and key portfolio metrics (AUM, yield, CoF, NIM, ROA/ROE, approval rates, sourcing mix, credit losses, bounce/roll rates) and take actions to protect profitability and asset quality.

Market, customer and competition

Conduct market and competitor analysis on pricing, features, channels, underwriting models, and regulatory trends to keep the lending product competitive.

Use customer research, feedback, NPS/CSAT, funnel data (lead login approval disbursal usage) to identify pain points and new use cases.

Translate insights into clear product requirements (e.g., preapproved offers, topups, flexible EMIs, digital documentation) that improve acquisition and retention.

Product design, policies and journeys

Design the product construction: eligibility rules, credit policy levers, pricing grids, fees/charges, documentation and operational processes.

Map and optimize endtoend journeys: application, onboarding/KYC, credit decisioning, sanction, documentation, disbursal, servicing, topup, closure, and collections.

Draft and maintain product notes, SOPs, process flows, and customerfacing T&Cs; ensure clarity and internal alignment across sales, ops, and service teams.

Ensure products and journeys comply with all applicable regulations and internal risk/governance frameworks (KYC/AML, fair practice code, disclosure requirements, digital lending norms).

Translate business needs into BRDs and work with Technology Team to build or enhance LOS, LMS, decision engines, digital onboarding platforms and partner APIs. Lead project execution: timelines, UAT, golive, and rollout plans.

Skills & Qualifications

Postgraduate with 4 - 6 years of experience in Fintechs or NBFCs.

Preferring MBA from Tier-1 college.

Strong understanding of lending products, credit risk and P&L levers; comfort with data analytics and portfolio dashboards.

Ability to write clear product documents and BRDs, manage projects, and influence crossfunctional stakeholders without direct authority.

Customercentric and digitalsavvy mindset, especially for online and partnershipled lending models.

What We Offer:

Competitive salary.

Opportunity to work on innovative projects with a talented and passionate team.

Professional growth and development opportunities.

Health insurance and other benefits

How to Apply:

Please send your resume detailing your relevant experience and why you are a good fit for this role to teamhr@innopay.in or WhatsApp: 6366226794.

Note: We prefer candidates who can join immediately and are located in Bangalore.