Product Manager – AI-Ready CRM Platform (Core CRM)

Modlix is an AI-powered marketing operating system for SMBs, offering an all-in-one platform that integrates website creation, digital marketing, CRM, post-sales management, and analytics. We empower businesses to scale their digital presence under one unified system.

We are hiring a Product Manager with strong CRM/SaaS experience, solid understanding of APIs & integrations, and a growing interest in AI-driven automation. You will own the CRM roadmap, drive technical product decisions, and partner with engineering/design to ship a simple, scalable CRM experience.

Key Responsibilities

Product Strategy & Discovery

• Own the CRM vision, roadmap, and MVP scope.
• Identify workflow gaps, user pain points, and integration needs.
• Define user personas: sales teams, managers, admins.
• Translate business workflows into clear, structured product requirements.

CRM Core Feature Execution

• Prioritize and own modules like Leads, Deals, Pipelines, Activities, and Configurations.
• Define user stories, acceptance criteria, and configuration-driven workflows.
• Drive UX for sales workflows, automation, and customizations.

AI & Automation Opportunities

• Identify practical AI use cases (lead scoring, recommendations, enrichment, deduplication).
• Work with engineering/data teams to scope AI MVPs.
• Ensure AI features are simple, explainable, and value-driven.

Metrics & Validation

• Define adoption, usage, reliability, and integration health metrics.
• Track workflow efficiency and automation impact.
• Make data-informed decisions for iteration and roadmap planning.

Required Experience

• 4+ years of Product Management experience in SaaS.
• Hands-on experience with CRM or workflow-driven systems.
• Strong understanding of APIs, integrations, and backend systems.
• Ability to work closely with engineering on technical decisions.
• Experience defining and launching MVPs end-to-end.
• Strong analytical mindset and structured problem-solving.
• Interest in AI-driven CRM enhancements.

Must Have

• Experience with CRM, ERP, or internal business platforms.
• Exposure to AI/ML features in SaaS products.
• Startup/early-stage product experience.