Product Manager-WBG HO / IPO / CIP-Business Head

Product Team Member– Corporate, Institutional & Investment Banking 

Global Transaction Services Group is the Product & Product Sales function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, Acquiring, Issuance, escrow services & dividend business) to trade finance (import services, export services, funded & non-funded products, forex remittances and structured trade transactions).

• Develop and articulate a clear vison for the product , outlining its purpose, target audience and long term goal.
• Conduct through market research to understand customer needs, competitive landscape and industry trends.
• Create a roadmap that outlines the product’s direction over time, including key milestones, feature releases and enhancements.
• Collaborate with cross functional teams, including engineering , design, sales, to ensure alignment and successful execution of the product strategy.
• Advocate for the needs of the end-users, gathering feedback.
• Defining the KPIs an use data analytics to track product performance, identify area for improvement and make data driven decision.
• Identifying potential risk and challenges that may impact the success of the product and develop strategies to mitigate them.
• Plan and execute successful product launches, including marketing, campaigns, sales ennoblement and customer supports initiatives to drive the adoption and growth.

·        Engineering & MBA from Tier I institutes with 2-5 years of relevant experience from similar/same industry. 

• Understanding of GTS Products.
• Having experience in product launch through mobile will be an added advantage. 

·        Solid communication with ability to align the organisation on complex product decision while advocating the voice of the customer. 

·        Strong customer empathy, Ownership, Result oriented , growth mind-set and passionate outlook.

·        Kotak Mahindra Bank

27-BKC

Mumbai