Product Manager

Company Description

Specsmakers is Indias fastest-growing eyewear brand, serving over 10 million customers through 250+ stores nationwide since 2007. The company is dedicated to providing precision eye care, stylish designs, and transparent pricing, making eyewear accessible and stress-free for everyone. At Specsmakers, the focus goes beyond glasses to enhancing how individuals see and experience the world with their unique frames. Driven by innovation and customer satisfaction, Specsmakers seeks to redefine the eyewear industry.

Job Title: Product Manager Omni channel Digitization

Location: Chennai

Job Type: Full-Time

Reports To: Business Head Digital Transformation

Job Summary:

We are seeking a highly skilled and experienced Product Manager to lead the development of ERP systems and drive the digitization of Omni channel and Direct-to-Consumer (D2C) platforms. The ideal candidate will have a strong background in Retail and E-commerce with a focus on building technology products. You will be responsible for overseeing the entire product lifecycle, from ideation and requirements gathering to execution and delivery, ensuring all business, technical, and customer needs are met. A deep understanding of BRD, PRD, and technical specifications is crucial.

Key Responsibilities:

1. Product Strategy & Roadmap:

• Define and drive the product strategy and roadmap for ERP development and Omni channel digitization projects.
• Ensure the alignment of product development with the companys retail and e-commerce goals.
• Collaborate with cross-functional teams, including business stakeholders, engineering, marketing, and operations, to prioritize features and enhancements.

1. Business & Technical Documentation:

• Develop clear and detailed Business Requirement Documents (BRD) and Product Requirement Documents (PRD).
• Create functional and technical specifications to guide the development team in building robust ERP and Omni channel solutions.
• Collaborate closely with stakeholders to ensure business objectives are translated into actionable product features.

1. ERP Development & Integration:

• Lead the development and integration of ERP systems to streamline operations, including inventory management, order processing, logistics, and finance.
• Ensure that the ERP system integrates seamlessly with e-commerce platforms, Omni channel tools, and other business systems.
• Work with IT and technical teams to define data flows, APIs, and system integrations.

1. Omni channel and D2C Website Development:

• Drive the digitization project to deliver a seamless Omni channel experience across all customer touch points, including in-store, online (D2C), and mobile platforms.
• Oversee the development of D2C websites, ensuring they are optimized for user experience, performance, and scalability.
• Collaborate with UX/UI designers, developers, and marketing teams to build customer-centric D2C platforms that enhance the shopping experience.

1. Project Management & Execution:

• Own the end-to-end execution of the product lifecycle from ideation to launch, ensuring timely delivery of product features and system improvements.
• Define project milestones, timelines, and deliverables in collaboration with technical teams and business stakeholders.
• Monitor the progress of the project and manage risks, making adjustments as necessary to ensure project success.

1. Stakeholder Collaboration:

• Liaise with senior leadership, department heads, and other stakeholders to gather insights and ensure product alignment with overall business strategy.
• Communicate product vision, progress, and updates to both technical and non-technical stakeholders regularly.

1. Data-Driven Decision Making:

• Leverage data and analytics to inform product decisions and feature prioritization.
• Analyze key performance metrics and user feedback to iterate and improve on product features and system functionalities.

1. Team Leadership & Collaboration:

• Lead cross-functional teams (development, operations, UX/UI, and QA) to ensure the successful delivery of projects.
• Provide clear guidance and direction to development teams, ensuring alignment with technical requirements and business goals.

Qualifications:

• Bachelors degree in Business, Computer Science, Engineering, or a related field. (Masters degree or MBA preferred).
• 5+ years of experience as a Product Manager, specifically focused on ERP systems, Omnichannel platforms, and D2C website development.
• Proven experience in Retail and E-commerce, with a deep understanding of building tech products for these industries.
• Strong expertise in writing Business Requirement Documents (BRD), Product Requirement Documents (PRD), and technical specifications.
• Experience in developing and executing product roadmaps from ideation to execution, including managing timelines and project milestones.
• Knowledge of ERP systems (SAP, Oracle, Microsoft Dynamics, etc.) and how they integrate with e-commerce platforms.
• Familiarity with omnichannel retail models, inventory management systems, supply chain integration, and payment gateways.
• Experience with agile methodologies and working closely with engineering teams to deliver product solutions.
• Strong analytical skills and ability to use data to inform decisions.
• Excellent communication skills, both verbal and written, with the ability to articulate complex concepts to both technical and non-technical stakeholders.

Preferred Skills:

• Experience with project management tools such as Jira, Trello, or Asana.
• Familiarity with APIs, data integration, and system architectures.
• Knowledge of customer relationship management (CRM) systems and how they integrate with ERP and e-commerce platforms.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• Collaborative and innovative work environment.