Product Manager - Small Business Payments, Fraud Protection Service

Join our team to transform customer experiences and innovate industry-first payment products for Small Businesses.

As a Product Manager within the Small Business Banking Digital Payments team, you are an integral part of the team that innovates Fraud Protection offerings and leads the end-to-end product life cycle. You will manage and have a deep understanding of the product roadmap, help keep the team organized, and define & influence the product's strategic vision. You’ll join a team that respects values and promotes diversity & inclusion.

Job responsibilities

• Develop a product strategy and vision that delivers value to customers
• Own & maintain a product backlog supporting the strategic roadmap
• Lead product development with Technology and Design teams
• Collaborate with cross-functional partners (Risk, Control, Compliance, Legal)
• Manage discovery efforts and market research for customer solutions
• Oversee production support, issue resolution, and prioritization
• Integrate data analytics, product metrics, and market analysis

Required qualifications, capabilities, and skills

• 7+ years of experience in product management or a relevant domain
• Understanding of digital payments, fraud prevention, and small business needs
• Advanced knowledge of product development life cycle and data analytics
• Proven ability to lead product life cycle activities and value management
• Ability to thrive in a cross-functional environment and balance responsibilities
• Establish and maintain relationships with key stakeholders
• Proven track record of delivering results in a dynamic environment