Job Description:

Product Strategy & Vision

Own the roadmap for your product vertical end-to-end.

Identify opportunities through user insights, data patterns, and market understanding.

Translate business and merchant problems into clear product direction.

Problem Discovery & Requirements

Work closely with merchants, sales, CX, and implementation teams to understand workflows deeply.

Break complex operational problems into structured solutions.

Write crisp PRDs, flows, and specs that engineering and design can execute on smoothly.

Execution & Delivery

Collaborate with engineering & design to ship product increments consistently.

Ensure clarity on edge cases, dependencies, and system behavior.

Own sprint planning, prioritization, backlog quality, and delivery timelines.

Technical Depth

Understand the architecture, APIs, data flows, integrations, and constraints of a multi-product SaaS stack.

Work closely with engineering to navigate technical trade-offs.

Make decisions with awareness of performance, scalability, and reliability.

Ability to read API docs, discuss data models, and handle cross-system logic is a plus.

Product Quality & Scale

Define success metrics and track them through dashboards and analytics.

Partner with QA for use-case coverage and edge-case handling.

Monitor performance, adoption, and merchant feedback to drive constant iteration.

Cross-functional Leadership

Work with sales, onboarding, support, and enterprise teams to ensure smooth rollout and adoption.

Conduct training, product walkthroughs, and internal evangelism.

Present roadmaps and product insights to leadership.

What Were Looking For

Must-Have

36 years of product management experience in SaaS / B2B tech (PM or SPM level).

Experience shipping end-to-end product features not just owning documentation.

Strong analytical skills and comfort working with data, funnels, metrics.

Excellent problem solving, structured thinking, and ability to break down complexity.

Technical curiosity you understand APIs, workflows, data flows, system behavior.

Ability to drive execution independently in a high-speed environment.

Good-to-Have

Experience in SaaS, POS systems, payments, inventory, or CRM/marketing tools.

Exposure to enterprise-grade product deployments.

Understanding of restaurant operations or retail tech.

Product Manager