Product Manager-PRIORITY-Product Manager
Kotak Mahindra Bank
5 - 10 years
Mumbai
Posted: 3/18/2025
Job Description
Responsibilities: Program Manager - Affluent Business
o Develop, plan, and execute go to market campaigns tailored for HNI clients, focusing on their unique financial and lifestyle needs.
o Coordinate with internal teams (e.g., product, data analytics, and digital marketing) to identify customer insights and design targeted campaigns.
o Monitor campaign performance, track ROI, and optimize campaigns based on data-driven insights.
o Manage the budget allocated for campaigns, ensuring cost efficiency and maximum impact.
o Closely work with product and proposition teams to Identify, negotiate, and establish strategic alliances with service providers (e.g., luxury travel, lifestyle, wellness, and investment firms) to enhance HNI offerings.
o Manage ongoing partner relationships to ensure seamless service delivery and mutual business growth.
o Plan and execute exclusive events and experiences tailored to the preferences of HNI clients.
o Work with Relationship Managers to promote campaigns and partnerships effectively, ensuring client satisfaction.
o Analyze client feedback to refine offerings and maintain the highest levels of service excellence.
o Collaborate with the data analytics team to track customer behavior, campaign impact, and alliance performance.
o Provide regular reports on campaign outcomes, client engagement metrics, and partnership success.
o Use insights to recommend strategies for future campaigns and collaborations.
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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