Product Manager-Personal Loan-Product Manager

**Position:** Product Manager – Personal Loans  

**Location:** Kotak bank Thane

**Job Type:**On-site (5 days work from office)  

**Experience:** 5-8 years  

**Educational Qualification:** MBA preferred  

** Job Band** M5/M4, AVP/SM

Contact Centre Head – Digital Lending – Personal Loans.

Job Overview:

Seeking a highly motivated and experienced Outbound Sales team lead to manage a Telecalling channels who engage in proactive outbound sales activities. The sales team lead will play a pivotal role in driving the success of the team by implementing effective sales strategies, supporting and developing team members and achieving sales targets through proactive outbound calling efforts. 

Responsibilities:

Ø         Responsible for managing and guiding the Outbound Telecalling sales channel partners. This includes setting goals, providing training and coaching, conducting performance evaluations and ensuring the team’s overall productivity and effectiveness.

Ø         Work closely with business team to develop and implement effective sales strategies and plans.

Ø         Monitor the performance of the channels. Track key performance indicators (KPIs) such as conversion rates, call volume and revenue generated.

Ø         Provide feedback and implement strategies to improve performance.

Ø         Identify training needs and provide ongoing coaching and development opportunities for the sales team.

Ø         Conduct regular sales training sessions, share best practices and help team members improve their sales skills and techniques.

Ø         Continuously evaluates and enhances the outbound sales process to increase efficiency and effectiveness.

Ø         Prepare regular sales reports, analyze sales data and present insights and recommendations to the higher management

Ø         User Friendly with SFDC application.