Product Manager

Urgent Hiring Product Manager / Senior Product Manager

Location: Noida

Experience: 812 Years (Minimum 5+ years in Product Management)

Domain: Conversational AI | B2B SaaS | Regulated Industries

Key Responsibilities

Product Strategy & Ownership

• Own the vision and roadmap for Conversational AI Platform (voice & chat use cases).
• Define platform capabilities such as:
• Conversation orchestration
• Knowledge integration (RAG)
• Compliance controls
• Analytics & continuous learning

Techno-Functional Leadership

• Act as a bridge between engineering, AI vendors, and business stakeholders.
• Translate AI concepts (ASR, NLU, LLMs, latency, hallucination risks, fine-tuning, evaluation metrics) into clear product requirements.
• Collaborate on APIs, integrations, workflows, scalability, security, and compliance requirements.

Domain & Use Case Development

• Design industry-specific conversational flows (collections, intake, QA, compliance, etc.).
• Ensure auditability, explainability, and regulatory compliance.
• Integrate platform with dialers, CRMs, LMS, SOP repositories, analytics tools.

Execution & Delivery

• Own backlog prioritization & sprint planning.
• Drive POCs, pilots, and beta deployments.
• Track adoption, accuracy, latency, compliance, and business impact metrics.

Stakeholder & GTM Collaboration

• Support sales & pre-sales with demos and roadmap positioning.
• Package AI capabilities into repeatable offerings.
• Contribute to thought leadership around AI strategy.

Required Qualifications

Experience

• 812 years total experience
• 5+ years in Product Management (PM / SPM level)
• Experience with AI/ML products, Conversational AI, Voice Platforms, or Workflow Automation
• Background in B2B SaaS / Tech-enabled services

Technical & Functional Skills

• Strong understanding of:
• ASR, TTS, NLU, LLMs, Prompt Design, RAG
• APIs & system integrations
• Data flows, monitoring, logging, analytics
• Ability to discuss architecture trade-offs confidently with engineers & vendors

Domain & Mindset

• Exposure to regulated industries (Legal, Financial Services, Healthcare, Compliance) preferred
• Strong analytical thinking with business-first mindset
• Excellent communication & stakeholder management skills

interested candidate please share your CV - manisha@mounttalent.com