Product Manager - II

About Tekion

Tekion is revolutionizing the automotive retail landscape through ARC, our industry-leading, cloud-native Dealer Management System (DMS). ARC seamlessly connects OEMs, dealerships, and consumers with robust, AI-enabled solutions that drive operational efficiency, unlock profitability, and elevate the automotive purchase experience. As Product Manager 2 , you will own and evolve core platform capabilities around SKU management and feature flag management . Your work will directly enhance implementation efficiency, enable controlled feature rollouts, and optimize engineering operations at scale.

Key Responsibilities:

• Product Ownership: Drive the roadmap, prioritization, and execution for SKU/entitlement and feature flag management systems.
• Implementation and Ops Engagement: Partner with Implementation, Engineering Operations, and Customer Success to solve real-world configuration, rollout, and entitlement challenges.
• Workflow Analysis: Map existing ("As Is") SKU management workflows, document processes, and identify operational gaps and improvement opportunities.
• Customer Decommissioning: Define and own workflows and requirements for safe, compliant, and efficient customer decommissioning, including data and access removal
• Requirements Gathering: Translate stakeholder needs into crisp product requirements, user stories, wireframes, and acceptance criteria.
• Process Optimization: Identify and spearhead initiatives to automate and streamline SKU management, feature toggling, permissioning, and customer provisioning workflows.
• Cross-Team Collaboration: Work closely with engineering, QA, IT, and platform teams to deliver reliable, scalable features.
• Risk & Compliance: Ensure operational controls and auditability in SKU/feature flag handling, supporting compliance and security requirements.
• Performance & Metrics: Define and track KPIs (e.g., rollout speed, configuration accuracy, error rates) to drive continuous improvement.
• Documentation & Enablement: Develop clear documentation, release notes, and training materials for internal teams.

Qualifications:

• Experience: 3-5 years in SaaS/B2B product management or adjacent technical roles.
• Technical Fluency: Experience working on platform/infrastructure products, with understanding of APIs, microservices, and cloud ops.
• Process Orientation: Demonstrated success improving processes for implementation, provisioning, or engineering ops.
• Collaboration: Strong communication skills with technical and non-technical stakeholders.
• Problem Solver: Analytical, data-driven, and adept at breaking down ambiguous problems.
• Tools: Familiarity with product management tools (e.g., Jira, Confluence), feature flag solutions (e.g., LaunchDarkly, Split.io), and entitlement/SKU management concepts.

Nice-to-Have:

• Experience in SaaS entitlement/SKU/flex licensing models.
• Previous exposure to enterprise implementation and onboarding.
• Understanding of security, compliance, and audit controls in SaaS environments.
• Familiarity with PLG concepts and experimentation frameworks