Product Manager

Organization: At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Product Manager, Trade Finance

Location: Bengaluru

Business & Team: Institutional Banking and Markets (IB&M)

Impact & contribution: You are a Trade Finance expert, able to advocate, inform and influence. In this newly created role, you will be working in a multi geography, Commodities, Trade & Carbon (CTC) business team who is responsible for delivering world class client experience from a Technology and business perspective. The Product Manager Trade Finance will form part of a squad that aims to provide innovative customer solutions across all areas of Trade Finance, including Traditional Trade, receivables and supply chain finance as well as innovative inventory financing solutions.

Roles & Responsibilities:

• Supporting the delivery of key product objectives ·
• Supporting Technology and Business teams with delivering enhanced customer experiences ·
• Reduce operational cost and risk while optimising returns. ·
• Monitor the product marketplace, trends and direct competitors making recommendations for product enhancements and/or new offerings.
• Identify, develop and refine customer propositions, through analysing customer breakpoints, Voice of Customer feedback and opportunities for improvement.
• Leverage customer centred design thinking and customer impact analysis into product process development and uplift.
• Assess and leverage key product performance insights including financial, business and customer experience, to influence key decisions and prioritise change.
• Stay abreast of the regulatory environment the product operates within, and execute regulatory changes where required.
• Work collaboratively with various teams including Technology, Risk, and Operations to ensure cohesive product development and go-to-market strategies. Facilitate effective communication and teamwork across all stakeholders. Implement controls where required.
• Build and maintain relationships with key technical stakeholders across frontline, technology, risk and operations.
• Identify risk, dependencies, and issues for the squad in line with management of operational risk and compliance outcomes.
• Support the Product Owner and Crew Lead to ensure overall crew objectives are met.
• Provide technical expertise to your squad and stakeholders

Essential Skills:

• Minimum 9+ years of experience
• Have previous experience as a Trade Product Manager or similar role
• Have highly developed knowledge of Trade Finance products, across Traditional Trade, Open Account and Supply Chain Finance
• The role will have a sizable Techno-functional aspect and therefore have experience in working with Technology teams and have experience in Agile working environment.
• Ability to work effectively in a team environment and build strong relationships with cross-functional colleagues
• Excellent written and verbal communication skills, with the ability to articulate complex concepts clearly and persuasively
• Demonstrated problem-solving skills and an ability to manage multiple priorities

Educational Qualifications: Bachelor's degree in a relevant field such as Finance, Accounting, or Business.