Product Manager

Company Description

CallBotics is an enterprise-ready conversational AI platform with deep specialization in AI voice automation for high-volume, call-intensive workflows.

Built on over 17 years of real-world voice operations experience, CallBotics helps organizations autonomously handle up to 80% of calls end-to-end, reducing call-related costs by 6590%. The platform integrates seamlessly with existing CRMs, dialers, and workflow systems, enabling fast, low-friction deployment for enterprise teams.

• CallBotics is not a new idea-stage company. It is a rapidly growing platform built by operators who have scaled large, real-world contact center operations and are now productizing that expertise.

Role: Product Manager -SaaS

We are looking for a SaaS Product Owner with strong experience, technical depth, leadership capability, and ownership mindset to drive international expansion, customer value, and organizational growth. The ideal candidate must have a strong engineering background, hands-on software development exposure, and proven ability to lead technical teams, manage global stakeholders, and deliver high-impact product outcomes.

KEY RESPONSIBILITIES

1. Product Strategy & Roadmap

Communicate product vision, strategy, and roadmap aligned with company goals.

Conduct market research and competitive analysis to identify opportunities.

Define product goals, KPIs, and success metrics.

2. Product Development & Delivery

Translate product strategy into clear requirements and user stories.

Collaborate with engineering, design, and QA teams to ensure timely and high-quality product delivery.

Prioritize product features and manage the product backlog using Agile methodologies.

3. Stakeholder Management

Collaborate with internal stakeholders across Tech, Marketing, Sales, Operations, and Finance.

Integrate insights and feedback from customers, partners, and internal teams.

Communicate product updates, progress, and performance metrics to leadership.

4. Go-to-Market (GTM) Execution

Partner with marketing and sales teams for launch planning and product promotions.

Support training and enablement for technical, sales, and customer success teams.

Monitor post-launch performance and customer adoption; refine product strategies as needed.

5. Continuous Improvement

Use customer insights and analytics to drive iterative product enhancements.

Stay updated on industry trends and emerging technologies.

6. Accountability & Technical Leadership

Take full accountability of the Technical (Engineering) team and its delivery performance.

Conduct interviews and support hiring for technical roles within the engineering team.

Must have previously worked as a software developer to effectively understand and review code quality (Python).

Manage day-to-day operations between Engineering, Operations, and cross-functional teams.

Should have experience managing and working with the US audience and US market expectations.

QUALIFICATIONS

Bachelors degree in engineering.

MBA is a plus.

710 years of experience in product management or a related field.

Proven experience managing SaaS products across the full lifecycle.

Strong analytical and strategic thinking abilities.

Excellent communication and stakeholder management skills.

Familiarity with Agile/Scrum tools such as Jira, Trello, or Asana.

WORK TIMINGS

Monday to Friday (Saturday & Sunday off)

Working from Office Pune

Shift Timing: 3 PM to 12 AM IST

Learn more about us:

AMI Infoweb Official Website - https://www.aminfoweb.com/

Discover Callbotics.ai - https://callbotics.ai/

Explore Life at AMI - https://www.youtube.com/watch?v=T1UKFelepCk