Product Manager

Are you passionate about driving innovation and creating seamless customer experiences with Thomson Reuters, a global leader in information solutions? Join our team! In this dynamic role as a Product Manager, you will be instrumental in transforming our business by collaborating with product managers, operations, and technology teams to enhance customer experience. Your focus will be on identifying opportunities for process efficiencies through standardization and simplification, helping to define and implement future state processes that align with our strategic goals. Your efforts will support the development and enhancement of systems and technologies, ultimately contributing to a high-performing, world-class sales and service capability.

Shift Timing - 2:00 PM - 11:00 PM
Hybrid Work Model: Work from Office Twice a week

About the Role: 

In this opportunity as Product Manager, you will:

• Lead Change Management: Drive improvements in business operations by enhancing processes and managing change to boost performance.

• Product Owner Role: Take charge of the Order Management & Subscriptions within the Order to Cash process. Manage the backlog, roadmap, and prioritize tasks with development teams.

• Order Management Expertise: Possess a solid understanding of end-to-end order management processes and related systems.

• Project Management: Have extensive experience in project management, particularly with Agile-SCRUM, and a good grasp of other methodologies like Waterfall.

• Project Oversight: Manage new procedures and organizational changes, ensuring successful implementation and testing coordination.

• Business Requirements: Collect and document business requirements for changes in organization, processes, technology, and information.

• Performance Metrics: Develop and use performance metrics to recommend improvements.

• Process Mapping: Maintain clear and efficient process maps and information flows.

• User Stories & Process Flows: Create user stories and future process flows to support custom solution design and development in SCRUM implementations.

About You: 

You’re a fit for the role of Product Manager if your background includes:

• Proven Experience: 10+ years of experience in Order to Cash/ Order Management process. Good understanding of E2E order management processes and the system involved throughout.

• Strong Communication Skills: Ability to articulate ideas clearly and listen effectively to stakeholders.

• Collaboration Expertise: Proven ability to work collaboratively across diverse teams and functions.

• Agile Development Familiarity: Experience with agile development methodologies and practices.

• Time Management Skills: Excellent multitasking and prioritization abilities to manage competing priorities.

• Critical Thinking and Problem Solving: Demonstrated ability to think critically and solve complex problems efficiently.

• Technical Acumen: Familiarity with SAP and other technology tools, with the capability to prototype solutions and address technical challenges.

• Innovative Mindset: Curiosity and innovation in approaching challenges and developing effective solutions.

• Effective Decision-Making: Confidently make and defend decisions to create better future state experiences.

• Listening and Translation Skills: Strong listening skills with the ability to translate business needs into actionable requirements.

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What’s in it For You?

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.