Product Manager, Banker Desktop

Your role

Do you have a passion for delivering agile digital solutions that surprise and delight clients? Are you a strategic, entrepreneurial thinker with strong business acumen? More than simply delivering features, do you aim to drive the business forward while improving the overall client experience end-to-end? Can you play a key role planning, organizing, and delivering strategic change initiatives? Do you enjoy the fast-paced action of implementing new business initiatives and driving the digital transformation of a 150+ year old organization?

We're looking for a Product Manager with these qualities who can:

• Lead by example throughout the project life cycle by collaborating with multiple teams support our Bankers Desktop Team as a Product Manager
• Collaborate with stakeholders to write stories, refine them, and deliver tested products that support our Payment Operations, Fraud Operations and Complaints Management teams.
• Decompose business and technical functional requirements and synthesize a prioritized, agile road map including traceability of deliverables
• Partner with multiple Crews and Pods in an agile delivery environment, including Money Movement, Deposits, Operations and Client Platforms.
• Develop a unified banker desktop leveraging Microsoft Dynamics to drive operational activities across deposit platform core banking system.

Your team

To better serve Financial Advisors and clients in North America, UBS aims to modernize the Banking capabilities of UBS Bank USA, and deliver a more holistic, full-service banking offering to our clients. UBS will digitize the core Banking systems to be faster, more effective, and more efficient in delivering lending and cash management offerings with a focus on key segments. UBS will build on its already high-performing Bank and strong net promoter scores with digitally led and high touch capabilities and further align to the UBS client promise –personalized, relevant, on-time, and seamless services.

You’ll be joining the Banker Desktop (Service) team in Pune, India. This team is focused on integrating the various segmented needs of the business into a strategically focused whole through the delivery of best-in-class, customer-centric solutions.

Your expertise

• 8 years experience as a Product Manager or Business Analyst responsible for leading business change/transformation initiatives
• Deep understanding of CRM systems and strong Microsoft Office skills
• Experience writing user stories and working with tools such as Gitlab to track progress
• Proven problem solving, strong decision making, organizational skills and execution skills
• Deep understanding of Banking products and services including Core Banking, Payments and Operations
• Ability to manage end to end projects throughout agile methodology including requirements and use case documentation, story writing and the SDLC.
• Ability to demonstrate positive initiative and leadership