Product Manager (Applications) | UniLiv | Noida

Senior Product Manager (Applications) | UniLiv | Noida Noida (On-site) | Full-time | 59 years experience

Role Overview UniLiv is building tech-enabled premium living at scale. We're looking for a Senior Product Manager (Applications) who has hands-on experience building software before transitioning into product someone who brings real engineering depth to product thinking. You will lead the end-to-end creation of in-house applications (both frontend and backend) from scratch, manage and mentor a team of developers and technical specialists, and own improvements across our resident-facing app and internal operations tools. This role sits at the intersection of technology leadership and product execution ideal for someone who has coded, understands architecture, and can now drive a team to ship great products.

What You'll Own

• In-house application development: Lead the design, architecture, and ground-up development of frontend and backend applications from ideation through deployment
• Resident experience workflows (support/complaints, service requests, communications, payments, community/event flows, add-on service journeys)
• Ops productivity workflows (ticket assignment, SLA tracking, escalations, audits/checklists, maintenance/housekeeping workflows, closure validation)
• Data & reporting reliability (clean status/taxonomy design, instrumentation, dashboards that leadership and ops teams can trust)
• Engineering team leadership: Own sprint planning, code quality standards, technical decision-making, and delivery timelines

Key Responsibilities

• Lead in-house app building from scratch: Define tech stack, system architecture, and development roadmap for new frontend and backend applications; work hands-on with your team to bring them to life
• Lead and manage the tech team: Hire, mentor, and manage a team of frontend developers, backend developers, and other technical contributors set direction, unblock them, and hold the bar on quality
• Problem discovery & prioritization: Spend time with CX/Ops teams and on-ground staff to identify bottlenecks, define problem statements, and prioritize high-impact work
• Strong product specs: Write PRDs and user stories that engineering can build without ambiguity flows, edge cases, non-functional requirements, acceptance criteria, and test scenarios
• Execution & release ownership: Run sprint rhythm (backlog grooming, sprint planning, UAT coordination), manage releases, ensure quality, and own post-release iteration
• Workflow/system design: Build scalable operational logic (ticket lifecycle, ownership rules, escalation ladder, reopen logic, closure validation, SOP alignment)
• Metrics & adoption: Define KPIs (TAT, reopen %, SLA breaches, adoption) and drive measurable improvements through pilots iteration scale

Must-Have

• Prior background as a software developer or engineer (frontend and/or backend) you have built and shipped full-stack or multi-tier applications before moving into product (this is non-negotiable)
• Proven experience leading a team of developers and technical contributors you know how to set direction, review architecture, and drive accountability
• Strong understanding of frontend (React, Flutter, or equivalent) and backend (APIs, databases, server-side logic) development you can have deep technical conversations and make sound architectural decisions
• Proven experience as a Senior PM owning mobile/web applications or internal tools end-to-end
• Deep comfort with APIs/integrations, data flows, instrumentation/events, and logs you can debug issues, review code, and ask the right technical questions
• Strong written communication: crisp specs, clear decisions, and structured thinking
• SQL or basic analytics skills required
• Must be available to work fully on-site at our Noida office

Nice to Have

• Experience building SaaS or B2B internal tools from the ground up
• Experience in ops-heavy businesses (hospitality, real estate, co-living, logistics)
• Exposure to ticketing/workflow products, SOP-based execution systems, or SLA-driven operations
• Familiarity with DevOps, CI/CD pipelines, and cloud infrastructure (AWS/GCP/Azure)

First 90 Days Success Metrics

• Clear understanding of UniLiv's core workflows and pain points across properties
• Tech stack finalized and in-house application development underway
• Engineering team set up with a clear delivery cadence and accountability structure
• 24 shipped improvements with visible impact on resolution speed, reopen rate, or team adoption
• Clean taxonomy/status systems and measurable reporting for key operational metrics

To Apply: Send your resume + examples of applications you have built (as a developer) and products you have owned (as a PM), along with impact/metrics, to utkarsh@uniliv.in