Product Management - Vice President - MUMBAI
Citi Bank
8 - 12 years
Mumbai
Posted: 21/05/2025
Job Description
Job Description: CitiConnect Product Manager, India Sub-continent
Department: Treasury & Trade Solutions (TTS), Platforms & Data Services (PDS)
Location: India
Overview:
As CitiConnect Product Manager for India, Bangladesh and Sri Lanka, drive the strategic vision, commercialization, and adoption of Citi's digital connectivity platform, CitiConnect, within the India Sub-continent. Enable clients to enhance operational efficiency, automate processes, and drive business growth through innovative digital solutions and seamless integration with Citi’s transaction banking services. This role positions CitiConnect as a key differentiator in providing exceptional client experiences in the region.
Key Responsibilities:
- Product Strategy & Management: Lead product management for CitiConnect's connectivity channels (APIs, Files, SWIFT, ERP Integrators), aligning with the global roadmap. Identify and champion transformation opportunities through proprietary development and strategic partnerships.
- Commercialization & Client Engagement: Develop and execute go-to-market strategies, partnering with Sales and Client Executives to drive CitiConnect adoption. Act as a subject matter expert, addressing client pain points and showcasing the platform's value.
- India Sub-continent Focus & Market Intelligence: Champion Digital Platform priorities by deeply understanding client needs. Gather market feedback to enhance platform offerings and represent the voice of clients.
- Regulatory & Compliance: Understand regional requirements and advocate for them in product development. Monitor market trends, competition, and regulatory changes to inform strategy.
- Collaboration & Partnerships: Collaborate with cross-functional teams (Technology, Operations, TTS Product, etc.) to ensure seamless delivery and onboarding.
- Risk & Control: Ensure adherence to Citi’s risk management policies. Proactively identify and mitigate risks.
Qualifications:
- Experience: 8-12 years in transaction/digital banking. Proven experience leading complex projects and managing stakeholders. Experience with digital transformation initiatives preferred.
Skills:
- Strong understanding of transaction banking products and digital channels (APIs), integration methodologies.
- Excellent communication, presentation, and interpersonal skills.
- Strategic thinking, analytical reasoning, problem-solving , negotiation abilities.
- Competencies: Client-centric mindset. Results-oriented with a proven track record of driving product adoption and achieving business goals.
- Pluses (Nice to Have): Knowledge of connectivity between banks and corporate/FI ERPs/TMSs, Experience managing systems/digital solutions/platforms used by corporate clients.
Development Value:
- High-profile role with an excellent Opportunity to lead the digital transformation of transaction banking in a key growth market.
- High-visibility role with significant impact on Citi’s client relationships and market position will give you an opportunity to develop comprehensive product, business, and risk management skills
- Exposure to a wide range of stakeholders and opportunities for professional development.
- Growth opportunities within the markets and across Asia South/PDS.
Key Attributes: Subject matter expert in digital connectivity solutions, Voice of the client within Citi, influencing product enhancements, Market leader in building digital products.
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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