Product Definition Analyst 3

Job Description 

o  Position Type: Individual Contributor - No management experience required. 

o  Mandatory Skills: Effective communication, adapt documentation, and customer relationship management. 

o  Preferred Skills: Proficiency in the travel domain. 

o  Role Classification: Techno-Functional Role. 

Primary Responsibilities 

Skillset 

Functional / Product Analyst Skillset: 

•  Demonstrate extensive functional knowledge of managed products and projects. 

•  Exhibit strong analytical and problem-solving skills with a proactive learning approach. 

•  Serve as the functional Single Point of Contact (SPoC) for assigned activities. 

•  Identify and preemptively address risks, devising mitigation strategies in advance. 

•  Regularly update and engage stakeholders with timely project/product status reports. 

•  Thoroughly comprehend and review business requirements for new change requests or products. 

•  Collaborate with technical teams in solution design activities. 

•  Analyze processes and ascertain areas for process improvement. 

•  Proficiently manage critical situations, driving them towards result. 

•  Translate requirements into relevant documents such as Functional Specifications Reports (FSR), Use Cases, and High-Level Sequence Diagrams. 

•  Possess excellent communication, documentation, and presentation skills. 

•  Investigate and troubleshoot defects reported by customers, ensuring adherence to specifications and system integrity. 

•  Demonstrate proficiency in Root Cause Analysis, Gap Analysis, and Impact Analysis. 

Technical Skillset:

•  Foundation in Basic, UML, XML, REST, and JSON. 

•  Ability to formulate concepts. 

.  Analyzing and Debugging issues based on logs, dashboards, Splunk 

•  Effectively convey technical concepts to non-technical stakeholders. 

•  Facilitate clear communication of business information to a technical audience. 

•     Knowledge of Postman collection, SOAP UI is preferred.

Qualities of the ideal candidate: 

•  Open-minded and adaptable to a multicultural team environment. 

•  Flexible in accommodating changing project requirements driven by clients. 

•  Capacity for innovative thinking, solution creation, and tool development to enhance productivity. 

•  Strong understanding of Product Life Cycle and Agile methodology.

Role specific Requirements: 

•  Proficiency in verbal and written communication. 

•  Ability to review other documents, test cases, and test plans. 

•  Ability to validate if the delivery is in sync with the specification, acceptance criteria

•  Managing all discussion outcome and MOM, proactively relaying it to the involved stakeholders.

•  Evaluate business requirements submitted by Product Management:

o  Collaborate with development and other stakeholders to assess requirements. 

o  Anticipate and address risks, gaps, and concerns. 

o  In addition to functional expertise, demonstrate an inclination toward technical understanding. 

o  Willingness to acquire proficiency in new tools and technologies. 

o  Provide accurate sizing estimates for new requirements promptly. 

•  Review change requests and manage the Product Backlog:

o  Proactively support product maintenance. 

o  Coordinate and communicate business needs and priorities to relevant stakeholders. 

•  Take ownership of complete functional specifications: 

o  Create, manage, and execute functional specifications. 

o  Conduct functional walk-throughs with the Development team and Product Management. 

•  Communication and Coordination: 

o  Interact and communicate with Product Management for any product/project needs. 

o  Engage with customers during functional specification, testing, and initial implementation phases, as necessary. 

o  Ensure seamless delivery without gaps. 

o  Cultivate positive interpersonal relationships with stakeholders.

Diversity & Inclusion